Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring smooth operations and top-notch service delivery.
- Company: Join a forward-thinking company focused on integrated user services in Stevenage.
- Benefits: Enjoy competitive pay, growth opportunities, and a supportive work environment.
- Why this job: Be part of a culture that values innovation and teamwork while making a real impact.
- Qualifications: Strong leadership skills, SC clearance, and experience in team management are essential.
- Other info: Ideal for those looking to develop their career in a collaborative setting.
The predicted salary is between 36000 - 60000 £ per year.
The IUS Team Leader plays a key role in managing and coordinating Integrated User Services, ensuring smooth daily operations and effective team performance. They work closely with customer managers to meet service standards, identify areas for improvement, and provide timely reports. Focused on team growth, they oversee resource planning, skills development, and shift management. Strong leadership, problem-solving abilities, and SC clearance are essential for success in this position.
Responsibilities:
- Work with customer manager to deliver a quality service to the end users
- Oversees daily operations
- Risk analysis with knowledge of when to escalate
- Continually look for innovations and improvement initiatives to enhance the service quality
- Produce adhoc reports for the Project Manager and customer
- Line management of multiple personnel
- Help manage team resourcing, hiring, onboarding, and releasing resourcing
- Monitor and evaluate teams skills
- Maintaining a shift pattern
Required Experience:
- Strong communication and interpersonal skills
- Knowledge of team management principles, including performance reviews, coaching and resource allocation
- Experience supporting technical teams
- Ability to manage multiple priorities, with strong organisational and problem solving skills
- Experience in team leadership
Team Leader in Stevenage employer: AKKA DEVELOPMENT UK LIMITED t/as Akkodis Group
Contact Detail:
AKKA DEVELOPMENT UK LIMITED t/as Akkodis Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Stevenage
✨Tip Number 1
Familiarise yourself with Integrated User Services and the specific challenges they face. Understanding the nuances of this field will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Highlight your leadership experience by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you improved team performance or resolved conflicts, as this will showcase your problem-solving abilities.
✨Tip Number 3
Research the company culture at StudySmarter and align your values with theirs. During any discussions, emphasise how your approach to team management and service delivery fits with their mission and goals.
✨Tip Number 4
Prepare to discuss your experience with resource planning and skills development. Think of innovative ideas you could bring to the role that would enhance service quality and team efficiency, as this will demonstrate your proactive mindset.
We think you need these skills to ace Team Leader in Stevenage
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in team leadership and management. Emphasise your communication skills, problem-solving abilities, and any experience with resource planning or performance reviews.
Craft a Compelling Cover Letter: In your cover letter, address how your background aligns with the responsibilities of the Team Leader role. Mention specific examples of how you've improved team performance or managed operations effectively in previous positions.
Highlight Relevant Skills: Clearly outline your strong leadership and interpersonal skills in your application. Provide examples of how you've successfully managed multiple priorities and supported technical teams in the past.
Showcase Your Problem-Solving Abilities: Include instances where you've identified areas for improvement and implemented innovative solutions. This will demonstrate your proactive approach to enhancing service quality, which is crucial for this role.
How to prepare for a job interview at AKKA DEVELOPMENT UK LIMITED t/as Akkodis Group
✨Showcase Your Leadership Skills
As a Team Leader, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to coaching, performance reviews, and resource allocation.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific responsibilities outlined in the job description. Be ready to discuss how you would handle daily operations, risk analysis, and team resourcing, showing that you can meet the service standards expected.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about your problem-solving skills. Think of situations where you've had to manage multiple priorities or resolve conflicts within a team, and be prepared to explain your thought process and the outcomes.
✨Highlight Your Communication Skills
Strong communication is key for this role. Be ready to discuss how you effectively communicate with both your team and customer managers. Share examples of how you've facilitated discussions or provided feedback to enhance team performance.
