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- Tasks: Manage key global accounts and drive partner success through strategic guidance.
- Company: Join Akixi, a fast-growing SaaS analytics company revolutionising communication insights.
- Benefits: Competitive salary, commission on account expansion, and opportunities for global travel.
- Why this job: Make an impact by enhancing customer experiences and optimising productivity in a dynamic environment.
- Qualifications: Proven account management or B2B sales experience; strong relationship-building skills required.
- Other info: Collaborative culture with monthly in-person meet-ups and excellent career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Direct message the job poster from Akixi. Requirement to meet up once a month for in-person collaboration day. UK based.
About Akixi: Akixi is a fast-growing SaaS analytics company delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels.
Job Summary & Purpose: The Account Manager manages up to 50 key global accounts (a blend of proactive and reactive), ensuring each receives strategic guidance, proactive support, and effective partner enablement. Operating in a sell-through model, the Account Manager helps partners drive their own sales success while identifying opportunities for growth, addressing operational challenges and strengthening long-term relationships.
Key Responsibilities:
- Serve as the primary point of contact for up to 50 key accounts.
- Prioritise accounts based on revenue and strategic importance.
- Conduct regular check-ins or review meetings with highest tier accounts and engage long tail using technology stack.
- Liaise and co-ordinate with internal stakeholders to provide technical advice, product updates, and sales support.
- Develop and maintain account plans for top accounts to identify growth opportunities.
- Collaborate with partners to create joint business plans.
- Ensure all activities and opportunities are logged accurately in HubSpot.
- Monitor account performance and address risks or challenges proactively.
- Support accurate sales forecasting and pipeline management.
- Travel globally as required and support partners in marketing campaign execution.
Required Skills & Experience:
- Proven account management or B2B sales experience. Channel management experience is highly desirable.
- Strong relationship-building and presentation skills.
- Ability to analyse customer needs and build actionable account plans.
- Commercial acumen and negotiation experience.
Commission/Bonus - Commission on accounts expanded.
Seniority level: Associate
Employment type: Full-time
Job function: Software Development
Channel Account Manager in London employer: Akixi
Contact Detail:
Akixi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Channel Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly message can go a long way, especially if you mention something specific about their work.
✨Tip Number 2
Prepare for those in-person meet-ups! Research Akixi and come armed with questions and ideas. Show them you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Follow up after your chats! A quick thank-you note or a message highlighting a key point from your conversation can keep you fresh in their minds. It shows you’re proactive and engaged.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Akixi.
We think you need these skills to ace Channel Account Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Channel Account Manager role. Highlight your account management experience and any relevant B2B sales skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about working with Akixi and how your skills align with our mission. Keep it engaging and personal – we love a good story!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage accounts and drive sales success. Numbers speak volumes, so don’t shy away from sharing metrics that highlight your impact!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your materials in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Akixi
✨Know Your Accounts
Before the interview, research Akixi's key accounts and their industries. Understand their needs and how Akixi's analytics can enhance their operations. This will show your proactive approach and ability to tailor solutions.
✨Showcase Relationship-Building Skills
Prepare examples of how you've successfully built and maintained relationships in previous roles. Highlight specific instances where your efforts led to increased sales or improved customer satisfaction.
✨Demonstrate Commercial Acumen
Be ready to discuss how you analyse customer needs and develop actionable account plans. Bring examples of how you've identified growth opportunities in past roles and how you approached them strategically.
✨Familiarise Yourself with HubSpot
Since accurate logging of activities in HubSpot is crucial, brush up on your knowledge of the platform. If you have experience using it, be prepared to share how you utilised it to manage accounts effectively.
