At a Glance
- Tasks: Lead and develop AI strategies, integrating innovative solutions into our analytics platform.
- Company: Join Akixi, a leader in SaaS analytics for cloud communication platforms.
- Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for professional growth.
- Other info: Collaborative culture with monthly in-person meet-ups and excellent career advancement opportunities.
- Why this job: Make a real impact by shaping AI capabilities that enhance customer experiences globally.
- Qualifications: 4+ years in software engineering with a focus on AI/ML; strong Python skills required.
The predicted salary is between 36000 - 60000 £ per year.
Location: Remote, but requirement to meet up once a month for in-person collaboration day (UK based).
About Akixi: Akixi is a leading provider of SaaS analytics solutions for cloud-based communication platforms, helping service providers and enterprises gain actionable insights from their telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights.
Job Summary & Purpose: Own and drive Akixi’s AI and ML strategy — from concept and architecture through hands-on prototyping and deployment — to embed intelligence into Akixi’s products and analytics platforms. As the AI Engineer, you will define and execute Akixi’s AI roadmap, combining leadership of architecture and engineering practice with hands-on development of prototypes and production features. You’ll partner with Product, Data, and Platform Engineering to design and integrate AI-driven capabilities such as voice/chatbots, natural-language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi’s AI initiatives deliver tangible business and customer outcomes.
Key Responsibilities:
- Lead the definition and delivery of Akixi’s AI strategy and technology roadmap.
- Architect scalable AI solutions integrated into Akixi’s SaaS analytics platform.
- Prototype, develop, and integrate AI-driven components such as chatbots, voice assistants, ML models, and LLM-based analytics.
- Apply prompt engineering and model-tuning techniques to optimize chatbot and LLM behaviour.
- Conduct research, proof-of-concepts, and feasibility studies for emerging AI technologies.
- Collaborate with Product Management to scope AI features and align them with business goals.
- Partner with Data Engineering to operationalize models, manage training data, and implement monitoring and retraining pipelines.
- Work closely with Development, DevOps, and QA teams to ensure smooth CI/CD integration and deployment of AI components.
- Establish standards for AI code quality, ethics, and data governance.
- Mentor engineers working on AI-related projects, fostering technical excellence and innovation.
- Evaluate external AI vendors, tools, and frameworks for adoption or integration.
- Stay ahead of developments in AI/ML, LLMs, and applied analytics, translating trends into practical opportunities for Akixi.
Required Skills & Experience:
- 4+ years in software engineering, with at least 3+ years focused on AI/ML or data-driven product development.
- Proven expertise in developing and integrating AI solutions such as chatbots, voicebots, ML models, or LLM-based analytics.
- Strong proficiency in Python (preferred) and/or JavaScript/TypeScript.
- Hands-on experience with AI frameworks (TensorFlow, PyTorch, LangChain) and LLM APIs (Azure OpenAI, OpenAI API, Anthropic, AWS Bedrock).
- Experience with Microsoft Bot Framework, Dialogflow, or similar conversational-AI platforms.
- Deep understanding of prompt engineering and fine-tuning of large language models.
- Strong grounding in ML concepts — supervised, unsupervised, and reinforcement learning.
- Familiarity with cloud AI/ML services (Azure Cognitive Services, AWS SageMaker, GCP Vertex AI).
- Experience deploying and monitoring AI workloads in CI/CD environments (Jenkins, Docker, Kubernetes, AWS).
- Ability to design data pipelines, APIs, and microservice integrations supporting AI features.
- Excellent problem-solving, communication, and cross-team collaboration skills.
- Proven ability to lead technically while remaining hands-on in design and coding.
Desirable Skills & Experience:
- Experience with call/contact-centre analytics, Microsoft Teams Graph API, or telephony platforms (BroadWorks, Webex Calling).
- Knowledge of data governance, model ethics, and MLOps practices.
- Exposure to data visualization and predictive analytics for customer-experience metrics.
- Advanced degree in AI, ML, Data Science, or related discipline.
- ISTQB AI Testing or equivalent certification.
Why Akixi: At Akixi, you’ll play a pivotal role in transforming how businesses understand and act on communication data. You’ll define and deliver the intelligence layer of a platform used by thousands worldwide — in an environment that values innovation, experimentation, and technical depth. We offer a collaborative culture, hybrid flexibility, and the opportunity to lead meaningful, high-impact AI initiatives from vision to production.
AI Engineer in Glasgow employer: Akixi
At Akixi, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our remote-first approach allows for flexibility while still encouraging monthly in-person meet-ups in the UK, promoting team cohesion and personal connections. We are committed to employee growth, offering opportunities for professional development and skill enhancement in cutting-edge technologies like AWS and Terraform, making your work both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land AI Engineer in Glasgow
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Akixi or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Akixi.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Akixi.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Akixi that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace AI Engineer in Glasgow
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Akixi.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Akixi and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Akixi
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Akixi uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
