At a Glance
- Tasks: Manage key global accounts and drive partner sales success through strategic guidance.
- Company: Join Akixi, a fast-growing SaaS analytics company revolutionising communication insights.
- Benefits: Enjoy competitive salary, commission opportunities, and flexible remote work with monthly meet-ups.
- Why this job: Make an impact by enhancing customer experiences and optimising productivity in a dynamic environment.
- Qualifications: Proven account management or B2B sales experience; channel management is a plus.
- Other info: Great opportunity for career growth and building strong relationships in a collaborative team.
The predicted salary is between 36000 - 60000 £ per year.
Remote, but requirement to meet up once a month for in-person collaboration day UK based.
About Akixi
Akixi is a fast-growing SaaS analytics company delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels.
Job Summary & Purpose
The Account Manager manages up to 50 key global accounts (a blend of proactive and reactive), ensuring each receives strategic guidance, proactive support, and effective partner enablement. Operating in a sell-through model, the Account Manager helps partners drive their own sales success while identifying opportunities for growth, addressing operational challenges and strengthening long-term relationships.
Key Responsibilities
- Serve as the primary point of contact for up to 50 key accounts.
- Prioritise accounts based on revenue and strategic importance.
- Conduct regular check-ins or review meetings with highest tier accounts and engage long tail using technology stack.
- Liaise and co-ordinate with internal stakeholders to provide technical advice, product updates, and sales support.
- Develop and maintain account plans for top accounts to identify growth opportunities.
- Collaborate with partners to create joint business plans.
- Ensure all activities and opportunities are logged accurately in HubSpot.
- Monitor account performance and address risks or challenges proactively.
- Support accurate sales forecasting and pipeline management.
- Travel globally as required and support partners in marketing campaign execution.
Required Skills & Experience
- Proven account management or B2B sales experience.
- Channel management experience is highly desirable.
- Strong relationship-building and presentation skills.
- Ability to analyse customer needs and build actionable account plans.
- Commercial acumen and negotiation experience.
Commission/Bonus - Commission on accounts expanded.
Seniority level: Associate
Employment type: Full-time
Job function: Software Development
Channel Account Manager employer: Akixi
Contact Detail:
Akixi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Channel Account Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at Akixi on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for that interview! Research Akixi’s products and think about how your skills can help them grow. Be ready to discuss specific strategies for managing key accounts and driving sales success.
✨Tip Number 3
Show off your relationship-building skills! During interviews, share examples of how you've successfully managed client relationships in the past. This will demonstrate your fit for the Account Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Akixi team.
We think you need these skills to ace Channel Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Channel Account Manager role. Highlight your account management experience and any relevant B2B sales skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Akixi and how your skills align with our mission. We love seeing genuine enthusiasm!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage accounts and drive sales success. Numbers speak volumes, so don’t shy away from sharing metrics!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the quickest way for us to see your application and get the ball rolling!
How to prepare for a job interview at Akixi
✨Know Your Accounts
Before the interview, research Akixi's key accounts and their industries. Understand their needs and how Akixi's analytics can enhance their performance. This will show your proactive approach and ability to manage relationships effectively.
✨Showcase Your Sales Skills
Prepare to discuss your previous account management or B2B sales experiences. Highlight specific examples where you successfully identified growth opportunities or resolved operational challenges. Use metrics to demonstrate your impact.
✨Master the Tech Stack
Familiarise yourself with the technology stack mentioned in the job description, like Microsoft Teams and Cisco BroadWorks. Being able to speak confidently about these platforms will impress the interviewers and show your readiness to support partners.
✨Engage with Questions
Prepare thoughtful questions about Akixi's strategies for partner enablement and account prioritisation. This not only shows your interest but also helps you gauge if the company aligns with your career goals.