Akita is seeking an experienced Service Desk Team Leader to help lead one of our Service Desk teams in the UK. This hands‑on leadership role combines people management, service delivery, technical understanding and operational responsibility.
You will guide engineers, manage priorities, and ensure high standards of customer service while supporting career progression. You will work closely with the Service Desk Management team to manage escalations, drive improvements and maintain consistent
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Service Desk Team Leader: People & Performance in Sevenoaks employer: Akita
At Akita, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Business Central Consultant, you will have the opportunity to work with cutting-edge Microsoft technologies while receiving ongoing support for your professional growth and development. Our commitment to employee well-being is reflected in our flexible working arrangements and a strong emphasis on work-life balance, making Akita a rewarding place to build your career.
