At a Glance
- Tasks: Be the go-to tech guru, solving customer issues and providing top-notch support.
- Company: Join a vibrant IT services company in Sevenoaks, UK.
- Benefits: Gain valuable experience, develop your skills, and enjoy a supportive work environment.
- Other info: Dynamic team atmosphere with opportunities for growth and learning.
- Why this job: Kickstart your tech career while helping others with their tech troubles.
- Qualifications: No prior experience needed, just a passion for technology and great communication skills.
The predicted salary is between 31500 - 38500 £ per year.
Akita is seeking a 1st Line Engineer to join our busy IT services company in Sevenoaks, UK.
You will be the first point of contact for customers, handling tickets and delivering a professional service experience at all times.
Your role includes logging, triaging, and prioritising requests, resolving simple issues with established procedures, and escalating complex problems to senior engineers as needed.
- You will also support on-site visits and continually develop your technical and customer
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Frontline IT Support Engineer - Quick, Helpful Tech Help in Sevenoaks employer: Akita
At Akita, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through mentorship opportunities, particularly for those in the Second-Line IT Engineer role, where you can guide Tier 1 engineers while tackling complex challenges. Located in the UK, our award-winning Service Desk team not only values your contributions but also provides a supportive environment that encourages professional development and meaningful impact on client success.
