Cyber Security Services Manager

With the fast growth in our Cyber Security division we are delighted to introduce a new role: Cyber Security Services Manager. Management and organisation will be key in this role so we are looking for candidates who will bring:

Leadership & Soft Skills:

• Strong leadership and team management abilities.
• Excellent problem-solving and decision-making skills.
• Strong communication and stakeholder management skills, able to engage both technical and non-technical audiences.
• Ability to manage multiple client projects simultaneously and prioritise effectively.

Technical Skills:

• 5+ years of experience in cybersecurity, with at least 2+ years in a management role.
• Strong knowledge of cybersecurity frameworks and regulations (ISO 27001, NIST, Cyber Essentials, GDPR, etc.).
• Experience in cybersecurity service delivery, such as penetration testing, risk assessments, compliance consulting, or managed security services.
• Familiarity with security tools (MDR, EDR, vulnerability scanners, firewalls, etc.).
• Understanding of cloud security (Azure is mandatory) and modern security best practices.

The following certifications are beneficial though not mandatory:

• CISSP (Certified Information Systems Security Professional)
• CISM (Certified Information Security Manager)
• CEH (Certified Ethical Hacker) or OSCP (Offensive Security Certified Professional)

Responsibilities

The role itself will require flexibility and an ability to multi-skill across these key areas:

• Manage a team of cybersecurity consultants, analysts, and technical staff.
• Act as the escalation point for complex security issues and junior team members.
• Monitor team performance, productivity, and service quality.
• Provide mentorship, training, and professional development opportunities for team members.
• Allocate resources effectively across different projects and engagements.

Service Delivery & Client Management:

• Oversee the delivery of cybersecurity services, including penetration testing, compliance assessments (Cyber Essentials, ISO 27001), cloud security, vulnerability management, and security consulting.
• Ensure all client projects are delivered on time, within scope, and meet high-quality standards.
• Work closely with clients to understand their security needs and ensure excellent service.
• Handle service-related escalations and ensure quick resolutions.

Process & Service Improvement:

• Develop, refine, and standardise service delivery processes to ensure consistency and efficiency.
• Implement and maintain best practices for cybersecurity consulting and managed security services.
• Ensure compliance with Cyber Essentials, ISO 27001, NIST, GDPR, and other relevant security frameworks.
• Monitor and improve internal KPIs and SLAs for service performance.

Business & Strategy Support:

• Work closely with the leadership team to align cybersecurity services with business objectives.
• Identify opportunities to expand services or improve efficiency.
• Assist with pre-sales efforts, providing technical insights for proposals and client meetings.
• Keep up to date with emerging cybersecurity trends, threats, and regulatory changes.
• Manage relationships with third-party security vendors, partners, and suppliers.
• Evaluate and recommend security tools and solutions to improve service delivery.
• Ensure tools and technologies used in assessments and security operations remain effective.

Do you meet the skills identified at the top of this advert? Does the variety spark interest – then apply with a full CV.

Seniority level

Mid-Senior level

Employment type

Full-time

Industries

IT Services and IT Consulting

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