Senior Health, Safety & Facilities Manager

AKG Group UK Company:

AKG Group UK

Position Title:

Senior Health, Safety & Facilities Manager

Job Level

6

Role Status:

Full Time

Reports To:

Head of Health, Safety & Facilities

Roles Reporting to this Position:

Health, Safety & Facilities Coordinator

Primary Objective:

Operational lead for the day-to-day delivery of health, safety and facilities across AKG UK. Reporting to the Head of Health, Safety & Facilities, the role translates departmental strategy and policy into consistent operational delivery, provides day-to-day direction and quality assurance to the Health, Safety & Facilities Manager, leads complex or higher-risk operational matters and deputises for the Head when required. The postholder has delegated responsibility for operational compliance, significant incident investigation, property and facilities projects, contractor performance and management information, escalating strategic, material or high-value decisions to the Head.

Key Relationships/Interactions

Internal

1. Head of Health, Safety & Facilities

• Purpose: Support the delivery of departmental strategy and provide senior operational oversight across health, safety and facilities.
• Interaction: Regular reporting on performance, compliance, significant risks, property matters and improvement priorities; deputise where required.

  2. Health, Safety & Facilities Manager

• Purpose: Provide day-to-day guidance, support, coaching, quality assurance and oversight to ensure consistent delivery of health, safety and facilities activities, without assuming formal line management responsibility.
• Interaction: Support workload prioritisation, review complex issues and work quality, monitor completion of agreed actions and provide practical guidance and development support; escalate resource, conduct or performance matters to the Head where required.

  3. Health, Safety & Facilities Coordinator

• Purpose: Provide operational guidance, coaching and quality assurance, including Jobs Guarantee-related matters where appropriate, without assuming formal line management responsibility.
• Interaction: Support operational priorities, review complex issues and work quality, monitor completion of agreed actions and provide practical guidance and development support, escalating resource, conduct or performance matters to the Head where required.

4. Senior Management/Operations/Department Managers

• Purpose: Ensure operational compliance with health, safety and facilities standards across a multi-site organisation.
• Interaction: Provide advice, challenge and support; review risks, site issues, incidents and required corrective actions.

5. People & Culture (P&C)/Learning & Development (L&D) Team

• Purpose: Collaborate where responsibilities overlap in relation to employee wellbeing, training, workplace adjustments and organisational policy.
• Interaction: Support training compliance, incident management, DSE/workplace adjustments and risk management relating to personnel.

6. Legal and Compliance

• Purpose: Support compliance with health and safety legislation, property obligations and wider organisational requirements.
• Interaction: Escalate and manage material risks, support tenancy and insurance matters, and provide relevant health, safety and facilities information.

7. Finance

• Purpose: Support effective budget management and value for money across health, safety and facilities.
• Interaction: Review costs, procurement requirements, premises expenditure and business cases for improvements or remedial works.

8. IT and Security

• Purpose: Coordinate on workplace security, access, infrastructure and equipment where these interface with facilities and health and safety.

• Interaction: Support compliant and effective workplace arrangements and site improvements.

  External

  
  1. Regulatory Bodies (e.g., Health and Safety Executive)

• Purpose: Support organisational compliance with relevant health and safety requirements.
• Interaction: Assist with inspections, audits, statutory reporting and responses to regulatory enquiries where required.

2. Contractors and Service Providers

• Purpose: Ensure maintenance, compliance, cleaning, security and other facilities services are delivered safely and effectively.
• Interaction: Manage performance, review compliance documentation, challenge service issues and oversee remedial actions.

3. Health and Safety Consultants/Experts

• Purpose: Obtain specialist advice and assurance where additional expertise is required.
• Interaction: Coordinate audits, specialist risk assessments, investigations and improvement activity.

4. Suppliers and Vendors

• Purpose: Procure suitable health, safety and facilities goods and services.
• Interaction: Review requirements, obtain quotations, support negotiations and monitor service/product standards.

5. Property Management Companies and Landlords

• Purpose: Manage operational property matters and support compliance with lease and building obligations.
• Interaction: Escalate maintenance and compliance issues, coordinate repairs and upgrades, and support lease/occupancy matters.

  6. Insurance Providers/Brokers

• Purpose: Support effective management of organisational risk and relevant insurance requirements.

• Interaction: Provide information for claims, risk surveys, renewals and compliance with policy conditions.

  7. External Training Providers

• Purpose: Support delivery of specialist and statutory health and safety training.
• Interaction: Coordinate requirements and ensure provision is appropriate and meets organisational standards.

Key Responsibilities

Leadership and Operational Oversight:

• Translate the Head of Health, Safety & Facilities’ strategy, policies and annual priorities into operational plans and consistent delivery across sites.
• Provide day-to-day direction, coaching and quality assurance to the Health, Safety & Facilities Manager, including workload prioritisation and review of outputs, with formal line management retained by the Head.
• Provide practical technical guidance, support with operational priorities and review complex risk and compliance matters with the Health, Safety & Facilities Coordinator.
• Deputise for the Head when required within agreed delegated authority, escalating strategic, material, high-value or organisation-wide decisions.

  Compliance and Risk Management:

• Lead operational implementation and review of health, safety and facilities policies, guidance and procedures.
• Undertake and quality-assure risk assessments, audits, inspections and compliance reviews across multiple sites.
• Maintain operational oversight of significant risks and actions, ensuring corrective measures are progressed and material concerns are escalated to the Head.
• Coordinate statutory and organisational compliance records and regulatory reporting, subject to Head oversight for significant matters.

  Incident Management and Assurance:

• Lead investigations into significant incidents, near misses and recurring trends, ensuring root causes and proportionate corrective actions are identified.
• Review incident and compliance data, identify trends and recommend preventative or improvement action to the Head.
• Prepare management information and assurance reports for the Head and senior stakeholders.

  Facilities and Property Management:

• Lead day-to-day facilities management across the property portfolio, including maintenance, statutory servicing, security, cleaning and workplace standards.
• Manage escalated landlord/property management issues and coordinate repairs, remedial works and site improvements.
• Lead operational delivery of office moves, refurbishments, new sites and other property projects, supporting the Head on lease, dilapidation and strategic property decisions.
• Ensure contractors and service providers are appropriately managed and performance issues are addressed.

  Budget, Procurement and Contract Management:

• Manage delegated budgets and monitor expenditure, reporting forecasts, pressures and exceptions to the Head.
• Lead operational procurement activity, supplier reviews and contract performance within delegated limits; support the Head on significant or strategic procurements.
• Identify cost-effective solutions while maintaining required safety, compliance and service standards.

  Training and Safety Culture:

• Work with People & Culture/L&D and external providers to identify and coordinate health and safety training requirements.
• Develop and deliver health and safety training, briefings and awareness sessions for managers and employees, ensuring content is practical, proportionate and aligned with AKG UK policies and operational requirements.
• Monitor training compliance, identify gaps and ensure appropriate follow-up action.
• Promote a positive, practical and proactive health and safety culture across operations.

  Continuous Improvement and Communication:

• Own the accuracy and quality of operational management information, dashboards and reports covering incidents, training, audits, facilities and compliance.
• Identify and implement improvements to systems, processes and controls within the framework set by the Head.
• Build effective relationships with managers and external partners to resolve complex operational issues and maintain continuity.

Essential/Desirable Skills, Knowledge and Experience

Skills and Knowledge:

• Strong working knowledge of UK health and safety legislation, risk management principles and practical application within a multi-site environment.
• Strong leadership and coaching skills, with the ability to direct and support the Health, Safety & Facilities Manager and Health, Safety & Facilities Coordinator.
• Ability to quality-assure risk and compliance work, prioritise complex operational issues and provide proportionate advice.
• Strong facilities management knowledge, including contractor management, statutory compliance, maintenance and property/landlord liaison.
• Strong organisational, problem-solving and project management skills, with the ability to manage competing priorities independently.
• Excellent written and verbal communication skills, including preparation of management information and reports for senior stakeholders.
• Commercial awareness and practical experience of delegated budgets, procurement, suppliers and contract management.

  Experience:

• Minimum 3–5 years’ relevant experience in health, safety and facilities management, with clear evidence of operating at senior or lead operational level.
• Experience of coordinating health, safety and facilities delivery across a multi-site operational environment.
• Demonstrable experience of quality-assuring risk assessments/audits, leading significant incident investigations and monitoring compliance.
• Experience advising managers and senior stakeholders and escalating material risks appropriately.
• Experience managing contractors, facilities services, delegated budgets and complex property-related issues.
• Experience leading operational facilities projects, relocations, refurbishments or workplace improvements.

  Qualifications:

• NEBOSH General Certificate in Occupational Health and Safety or equivalent (essential).
• IOSH qualification/membership or equivalent demonstrable professional competence (essential).
• NEBOSH Certificate in Fire Safety (desirable).
• Facilities management qualification or relevant equivalent experience (desirable).
• First Aid and Fire Safety qualifications (desirable).

Inclusive Recruitment andAccessibility

AKG UK is committed to creating an inclusive and accessible recruitment process. We welcome applications from candidates with a range of backgrounds, experiences and working styles. Candidates are encouraged to let us know if they require any reasonable adjustments during the recruitment process.

Applicants do not need to meet every desirable criterion to apply; we are interested in relevant skills, potential and values alignment as well as direct experience.

Compliance

It is the responsibility of all staff to abide by organisational policies to ensure compliance with relevant standards e.g. ISO 27001 (Information Security), ISO 9001 (Quality) and ISO 14001 (Environmental) as well as adhering to statutory duties in relation to safeguarding, Prevent and health and safety.