At a Glance
- Tasks: Lead and support a team to provide exceptional health and employment services.
- Company: Join AKG Health UK, a leader in person-centred support.
- Benefits: Full-time role with opportunities for professional growth and development.
- Other info: Inclusive recruitment process welcoming diverse backgrounds and experiences.
- Why this job: Make a real difference in people's lives while shaping innovative health solutions.
- Qualifications: Professional qualification in health or wellbeing and experience in coaching.
The predicted salary is between 37800 - 46200 £ per year.
The Senior Health and Employment Specialist is responsible for providing professional leadership, coaching and day-to-day support to the Development Adviser team, ensuring participants receive high-quality, person-centred support that reflects the Confident Futures delivery model. Working closely with the Service Delivery Manager and Clinical Governance Lead, the post holder will promote best practice, oversee the quality of participant support, provide guidance on complex cases and safeguarding, and ensure interventions are delivered in line with contractual requirements, the Social Model of Disability and AKG Health's values. The Senior Health and Employment Specialist will champion continuous improvement, reflective practice and outcome-focused delivery, helping the team achieve excellent participant experiences and positive progression outcomes.
Key Relationships/Interactions
- Internal: Service Delivery Manager, Health and Employment Specialist, Health Team Coordinator, Inclusive Employment Advisor, Community Partnership Connector, Clinical Governance Lead, Claims Assistant, Service Delivery Team
- External: Participants, Jobcentre Plus Work Coaches, Healthcare Professionals, Community Organisations, Employers
Key Responsibilities
- Professional Leadership: Provide day-to-day guidance, mentoring and support to Health and Employment Specialists. Promote best practice, reflective practice and continuous learning. Support staff development through coaching and regular case discussions.
- Quality Assurance: Review participant records to ensure quality and contractual compliance. Monitor the quality of Needs Assessments, Support Plans and participant reviews. Support service audits and continuous improvement activity.
- Participant Support: Provide guidance on complex participant cases. Support Health and Employment Specialists in managing participants with multiple health and wellbeing barriers. Promote personalised, strengths-based support aligned to the Social Model of Disability.
- Safeguarding & Clinical Governance: Provide advice on safeguarding and risk management. Escalate concerns appropriately. Promote safe, ethical and professional practice.
- Performance Support: Monitor participant engagement and service quality. Support the Service Delivery Manager to achieve contractual outputs and performance targets. Identify development needs and implement improvement plans.
- Partnership Working: Work collaboratively with DWP, healthcare providers, employers and community organisations to maximise participant outcomes.
- Data & Reporting: Maintain accurate participant records. Support quality assurance reporting. Contribute to management information and service performance reporting.
Essential/Desirable Skills, Knowledge and Experience
- Essential: Professional qualification in a relevant health, wellbeing or allied profession. Experience supporting individuals with complex health-related barriers. Experience coaching or mentoring colleagues. Strong understanding of physical health, mental health and disability. Experience working within multidisciplinary teams. Knowledge of safeguarding and risk management. Understanding of person-centred coaching approaches and the Social Model of Disability.
- Desirable: Experience within employability or DWP-funded programmes. Experience undertaking quality assurance or case reviews. Knowledge of motivational interviewing, behaviour change or health coaching methodologies.
Skills and Competencies
- Strong coaching and mentoring skills.
- Excellent communication and interpersonal skills.
- Ability to manage complex participant situations.
- Excellent organisational skills.
- Strong record keeping and report writing.
- Ability to influence and motivate others.
- Commitment to continuous improvement.
Inclusive Recruitment and Accessibility
AKG UK is committed to creating an inclusive and accessible recruitment process. We welcome applications from candidates with a range of backgrounds, experiences and working styles. Candidates are encouraged to let us know if they require any reasonable adjustments during the recruitment process. Applicants do not need to meet every desirable criterion to apply; we are interested in relevant skills, potential and values alignment as well as direct experience.
Compliance
It is the responsibility of all staff to abide by organisational policies to ensure compliance with relevant standards e.g. ISO 27001 (Information Security), ISO 9001 (Quality) and ISO 14001 (Environmental) as well as adhering to statutory duties in relation to safeguarding, Prevent and health and safety.
Senior Health and Employment Specialist employer: AKG
AKG Learning is an exceptional employer that prioritises the growth and development of its employees while fostering a collaborative and inclusive work culture. As an Engagement and Enrolment Officer, you will have the opportunity to make a meaningful impact on learners and employers in the community, supported by comprehensive training and professional development initiatives. Located in a vibrant area, AKG Learning offers a dynamic environment where your contributions are valued, and you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Health and Employment Specialist
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like AKG.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at AKG.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like AKG, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Senior Health and Employment Specialist
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at AKG.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at AKG.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to AKG. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at AKG. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at AKG
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research AKG’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
