At a Glance
- Tasks: Support and improve IT infrastructure while working on exciting automation projects.
- Company: Join AKG Group UK, a forward-thinking tech company.
- Benefits: Gain hands-on experience, flexible hours, and opportunities for growth.
- Other info: Inclusive recruitment process welcoming diverse backgrounds and experiences.
- Why this job: Make a real impact in IT while developing your skills in a supportive environment.
- Qualifications: Basic IT knowledge and a passion for learning are essential.
To support the delivery, maintenance, and continuous improvement of the organisation’s IT infrastructure and systems across AKG UK and its component organisations. The Infrastructure & Automation Engineer will work closely with the Infrastructure & Systems Manager on day‑to‑day technical activities, contributing to the operation of Microsoft 365, infrastructure platforms, networks, and IT projects. The role provides hands‑on experience, responsibility, and development opportunities, with appropriate support and escalation where required.
Key Responsibilities
- Infrastructure & Systems Support
- Provide support & configuration for infrastructure-related requests for IaaS, PaaS and cloud platforms.
- Contribute to maintaining system availability, performance, and reliability across IaaS, PaaS and cloud platforms.
- Provide support for security‑related activities such as MFA, access controls, and device policies & audits.
- Identify issues or risks, escalate where required and proactively highlight improvements.
- Carry out routine maintenance and tasks in line with documented processes.
- System Automation, Development & Integration
- Work closely with operational teams to highlight areas where automation can be used to bring efficiencies to individuals & teams.
- Implement & support system enhancements, integrations, and automation activity using Power Platform (Apps & Automate).
- Support testing, documentation, and rollout of changes.
- Develop technical skills in scripting and automation through real‑world use.
- LAN / WAN Support
- Support the maintenance and monitoring of LAN and WAN infrastructure.
- Assist with troubleshooting connectivity and performance issues when escalated from operational support or MSP.
- Liaise with third‑party providers where appropriate and escalate where required.
- IT Project Support
- Support the delivery of IT infrastructure and systems projects.
- Undertake project tasks such as deployments, testing, documentation, and user support.
- Build experience in project delivery and change management practices.
- Documentation, Learning & Continuous Improvement
- Maintain accurate and up‑to‑date technical documentation.
- Follow agreed security, compliance, and operational standards.
- Actively develop technical knowledge and skills through training and hands‑on experience.
- Contribute ideas and improvements to ways of working.
Essential Skills, Knowledge and Experience
- Foundational understanding of IT infrastructure and systems.
- Familiarity with Microsoft 365 and modern workplace technologies.
- Strong willingness to learn and develop technical skills.
- Good communication skills and a collaborative approach to work.
- Ability to work independently on routine tasks and seek support when needed.
- Flexibility to work outside of standard office hours where project work requires (occasional).
Desirable Skills
- Exposure to Azure, Entra ID (Azure AD), Intune, or similar platforms.
- Basic understanding of Power Platform (Apps & Automate).
- Basic understanding of networking (LAN / WAN).
- Aware of IT security principles and best practice.
- Interest in automation, scripting, or systems integration.
- Relevant IT qualification, apprenticeship, or equivalent experience.
- Full & clean UK driving license (or equivalent).
Security & Compliance Awareness
- Awareness of the importance of security, data protection, and compliance.
- Willingness to work within environments aligned to Cyber Essentials Plus and ISO27001.
Inclusive Recruitment and Accessibility
AKG UK is committed to creating an inclusive and accessible recruitment process. We welcome applications from candidates with a range of backgrounds, experiences and working styles. Candidates are encouraged to let us know if they require any reasonable adjustments during the recruitment process. Applicants do not need to meet every desirable criterion to apply; we are interested in relevant skills, potential and values alignment as well as direct experience.
Compliance
It is the responsibility of all staff to abide by organisational policies to ensure compliance with relevant standards e.g. ISO 27001 (Information Security), ISO 9001 (Quality) and ISO 14001 (Environmental) as well as adhering to statutory duties in relation to safeguarding, Prevent and health and safety.
IT Infrastructure and Automation Engineer employer: AKG
AKG Learning is an exceptional employer that prioritises the growth and development of its employees while fostering a collaborative and inclusive work culture. As an Engagement and Enrolment Officer, you will have the opportunity to make a meaningful impact on learners and employers in the community, supported by comprehensive training and professional development initiatives. Located in a vibrant area, AKG Learning offers a dynamic environment where your contributions are valued, and you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land IT Infrastructure and Automation Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what AKG values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges AKG might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at AKG!
✨Direct Apply to AKG
Let's not forget to apply directly through the AKG website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Infrastructure and Automation Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at AKG.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at AKG. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at AKG
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
