At a Glance
- Tasks: Ensure quality and consistency in assessments across apprenticeship and regulated programmes.
- Company: Join AKG UK, a leader in shared services and quality assurance.
- Benefits: Full-time role with opportunities for professional growth and development.
- Other info: Collaborative environment with a focus on continuous improvement and compliance.
- Why this job: Make a real difference in learners' experiences through quality assurance.
- Qualifications: Experience in internal quality assurance and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
The Internal Quality Assurer (IQA) is responsible for supporting the quality, consistency and integrity of assessment and delivery practices across apprenticeship, accredited and other regulated provision delivered within the AKG UK Group. The role ensures that assessment, internal quality assurance and associated delivery activities are conducted in line with awarding organisation requirements, regulatory standards, internal policies and quality frameworks. The postholder supports the maintenance of high standards in teaching, learning and assessment through robust sampling, standardisation, developmental feedback and continuous improvement activity. Working collaboratively with operational teams, assessors, tutors and quality colleagues, the IQA supports organisational readiness for external quality assurance activity, inspection and audit processes while promoting consistent, learner centred and compliant practice across all provision.
Key Responsibilities
- Internal Quality Assurance Activity: Carry out internal quality assurance activity across apprenticeship, accredited and regulated provision in line with awarding organisation and regulatory requirements. Conduct sampling of learner work, assessment decisions, feedback practices and assessment documentation. Ensure assessment decisions are valid, reliable, fair and consistent across delivery teams and programmes. Maintain accurate and auditable records of IQA activity, findings and actions.
- Standardisation and Quality Improvement: Support the planning and delivery of standardisation activities across assessors, tutors and delivery staff. Provide constructive developmental feedback to support improvement in assessment and delivery practice. Identify themes, trends and recurring issues arising from IQA activity and escalate where appropriate. Promote consistency, standardisation and good practice across all relevant provision.
- Compliance and Regulatory Standards: Ensure assessment and IQA practices comply with awarding organisation, regulatory and internal quality requirements. Support readiness for EQA visits, audits, inspections and external quality reviews. Monitor compliance with assessment procedures, evidence requirements and quality standards. Maintain up to date knowledge of awarding organisation requirements, regulatory changes and sector developments. Support the implementation of corrective and preventative actions arising from quality assurance activity.
- Learner Experience and Assessment Integrity: Support high quality learner experiences through effective quality assurance of assessment and feedback practices. Ensure learners are assessed fairly, consistently and in line with programme and qualification requirements. Promote inclusive and learner centred approaches to assessment and quality assurance activity.
- Reporting and Documentation: Maintain accurate quality assurance records, reports and sampling documentation. Contribute to quality reporting, action plans and continuous improvement activity. Escalate significant quality concerns, risks or non-compliance issues appropriately. Support the maintenance of auditable evidence and documentation for internal and external review purposes.
Essential Skills, Knowledge and Experience
- Experience of internal quality assurance, assessment or quality improvement activity within apprenticeships, accredited learning or regulated provision.
- Strong understanding of assessment and internal quality assurance principles and practices.
- Experience conducting sampling, standardisation and quality review activity.
- Knowledge of awarding organisation and regulatory requirements relating to assessment and quality assurance.
- Ability to provide constructive developmental feedback to delivery and assessment staff.
- Strong organisational skills and attention to detail.
- Ability to maintain accurate and auditable records and documentation.
- Excellent communication and stakeholder management skills.
- Commitment to high quality, learner centred and compliant practice.
Desirable Skills, Knowledge and Experience
- Experience supporting EQA visits or external quality reviews.
- Knowledge of apprenticeships, government funded provision or employability programmes.
- Experience operating within multi contract or multi business environments.
- Understanding of assurance, compliance, fidelity or audit processes.
- Knowledge of IPS, DWP, DfE or Ofsted related environments.
Compliance
It is the responsibility of all staff to abide by organisational policies to ensure compliance with relevant standards e.g. ISO 27001 (Information Security), ISO 9001 (Quality) and ISO 14001 (Environmental) as well as adhering to statutory duties in relation to safeguarding, Prevent and health and safety.
Internal Quality Assurer employer: AKG
AKG Learning is an exceptional employer that prioritises the growth and development of its employees while fostering a collaborative and inclusive work culture. As an Engagement and Enrolment Officer, you will have the opportunity to make a meaningful impact on learners and employers in the community, supported by comprehensive training and professional development initiatives. Located in a vibrant area, AKG Learning offers a dynamic environment where your contributions are valued, and you can thrive both personally and professionally.
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We think this is how you could land Internal Quality Assurer
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We think you need these skills to ace Internal Quality Assurer
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at AKG, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of AKG and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at AKG
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that AKG might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at AKG.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
