Health Coach - Occupational Therapist

AKG Health UK is part of AKG UK. We deliver health-focused services that support individuals to improve wellbeing, increase independence, and move closer to sustainable employment, learning, or improved life outcomes.

We are seeking a skilled and adaptable practitioner with strong Occupational Therapy experience to support participants across a range of contracts and programmes. This may include employability services, in-work support, health and wellbeing programmes, or other commissioned services delivered by AKG Health.

The purpose of the role is to provide person-centred, evidence-based interventions that help individuals overcome barriers linked to physical health, mental health, neurodiversity, disability, confidence, routine, or daily functioning. The post holder will use a practical and holistic approach to enable people to improve function, build resilience, and progress towards their goals.

You will complete initial assessments and triage activity, identify needs, develop tailored action plans, and deliver targeted interventions using your professional knowledge and experience. This may include supporting individuals with long-term health conditions, pain, fatigue, emotional wellbeing, anxiety, confidence, motivation, workplace adjustments, routine building, independent living skills, or readiness for work.

A key part of the role will be working collaboratively with internal colleagues, employers, employment advisers, training providers, and external health or community services to ensure joined-up support for participants. The role requires someone comfortable working with adults from all backgrounds, including vulnerable individuals and those with complex or multiple barriers. Delivery may take place remotely, by telephone, via video platforms, in community settings, or face-to-face depending on contract need.

Key Relationships/Interactions

• Key Working Relationships: This role may support delivery across multiple contracts and services, including employability programmes, Connect to Work, employer services, workplace health provision, and other AKG Health contracts. Strong partnership working is essential.
• Internal Relationships: Work closely with colleagues across AKG Health including Occupational Therapists, Health Coaches, Counsellors, Wellbeing Practitioners, Clinical Leads, and operational teams. Collaborative working is important to ensure safe practice, shared learning, consistent standards, and the best outcomes for participants.
• Employment Coaches / Employment Specialists: Work in partnership with Employment Coaches, Employment Specialists, and job brokerage teams who support individuals into employment, training, or volunteering opportunities.
• Employer Services Teams: Collaborate with employer engagement and employer services colleagues who work directly with businesses.
• Operational / Quality Teams: Engage with managers, compliance, data, and quality assurance teams to ensure accurate records, outcome reporting, safeguarding standards, and service performance are maintained.
• External Relationships: Build effective links with GPs, allied health professionals, mental health services, community organisations, social prescribers, and specialist support agencies to ensure holistic support and appropriate signposting or onward referral.

Key Responsibilities

• Direct Delivery to Participants: Conduct triage, screening, and holistic assessments to identify health, wellbeing, functional, and vocational barriers. Deliver one-to-one support through face-to-face, telephone, video, or community-based appointments. Facilitate group workshops and structured sessions on health, wellbeing, confidence, resilience, and work readiness.
• Case Management & Record Keeping: Maintain accurate, timely, and professional case notes on internal systems in line with KPIs, governance, and regulatory standards.
• Risk Management & Safeguarding: Identify, assess, and respond appropriately to safeguarding, mental health, clinical, or welfare concerns.
• Stakeholder Engagement: Build strong working relationships with internal colleagues across multiple contracts and services.
• Performance & Outcomes: Review participant outcomes, functional progress, and engagement to ensure interventions are effective.
• Continuous Professional Development (CPD): Attend regular one-to-ones, case reviews, and performance meetings.

Essential/Desirable Skills, Knowledge and Experience

• Essential Criteria: Degree or recognised professional qualification in Occupational Therapy or another relevant health profession such as Mental Health Nursing, Adult Nursing, Counselling, Psychology, Physiotherapy, Social Work, or equivalent.
• Desirable Criteria: Minimum two years’ post-qualification or relevant practical experience.

It is the responsibility of all staff to abide by organisational policies to ensure compliance with relevant standards.