Employment Specialist Team Lead

• Meet personal performance targets, key performance indicators, and quality and compliance requirements, aiming to exceed them.
• Build and manage a caseload of referred participants with learning disabilities.
• Develop your knowledge of learning disabilities to provide specialist support to participants.
• Use a range of assessment tools to understand each participant’s circumstances, preferences and barriers to employment.
• Deliver the programme’s required customer service and quality standards.
• Work with participants and employers to develop tailored solutions.
• Co-produce personalised action plans with SMART targets to support timely, positive progress.
• Coordinate support through local specialist services to address needs such as substance misuse, anger management, debt, health and vocational training.
• Use social prescribing where appropriate to improve participants’ circumstances.
• Work with partner agencies to provide holistic support. With participant consent, hold joint case conferences to coordinate support packages.
• Use your knowledge of the local labour market to identify suitable job opportunities.
• Market directly to employers through digital channels, including email, LinkedIn, Facebook and Twitter.
• Identify employers’ recruitment needs and carry out tailored pre-screening and group assessments.
• Co-produce needs-based in-work support plans with participants and employers. Provide practical support for a smooth transition into work and facilitate job carving where appropriate.
• Promote health and safety in participants’ workplaces and report concerns where appropriate to support a safe working environment.
• Build knowledge of specialist signposting services across the county, including support for disabilities, housing and benefits.
• Keep digital files and participant records in line with compliance and quality standards.
• Work from local hubs and community outreach locations to improve access, sometimes alongside housing, health and primary care services.

Employment Specialist Team Lead

Company: AKG Salary: £33,000 to £35,000 a year Hours: Full-time Location: Blaenau Gwent Working pattern: On-site Job type: Permanent Posting date: 9 Nov 2026 Closing date: 4 Dec 2026

Summary

Main Responsibilities

• Meet personal performance targets, key performance indicators, and quality and compliance requirements, aiming to exceed them.
• Build and manage a caseload of referred participants with learning disabilities.
• Develop your knowledge of learning disabilities to provide specialist support to participants.
• Use a range of assessment tools to understand each participant’s circumstances, preferences and barriers to employment.
• Deliver the programme’s required customer service and quality standards.
• Work with participants and employers to develop tailored solutions.
• Co-produce personalised action plans with SMART targets to support timely, positive progress.
• Coordinate support through local specialist services to address needs such as substance misuse, anger management, debt, health and vocational training.
• Use social prescribing where appropriate to improve participants’ circumstances.
• Work with partner agencies to provide holistic support. With participant consent, hold joint case conferences to coordinate support packages.
• Use your knowledge of the local labour market to identify suitable job opportunities.
• Market directly to employers through digital channels, including email, LinkedIn, Facebook and Twitter.
• Identify employers’ recruitment needs and carry out tailored pre-screening and group assessments.
• Co-produce needs-based in-work support plans with participants and employers. Provide practical support for a smooth transition into work and facilitate job carving where appropriate.
• Promote health and safety in participants’ workplaces and report concerns where appropriate to support a safe working environment.
• Build knowledge of specialist signposting services across the county, including support for disabilities, housing and benefits.
• Keep digital files and participant records in line with compliance and quality standards.
• Work from local hubs and community outreach locations to improve access, sometimes alongside housing, health and primary care services.

Essential requirements

• Sound knowledge of the local labour market in the areas covered by the role.
• Experience supporting people with multiple and complex needs, particularly learning disabilities.
• Confident use of Microsoft Office and Microsoft 365 products, alongside digital tools such as Microsoft Teams and Skype for Business.
• Experience working towards targets.
• Experience delivering services that meet contractual and quality standards.

Desirable Requirements

• Understanding of supported employment fidelity standards.
• Level 3 Award in Employability Services Sector, or an equivalent qualification.
• Understanding of the employability sector.
• Understanding of the recruitment sector.
• A full driving licence.

Proud member of the Disability Confident employer scheme

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.