At a Glance
- Tasks: Drive customer success and manage upsell opportunities with key clients.
- Company: Leading UK software company with a focus on growth and retention.
- Benefits: Flexible work environment, generous parental leave, and professional development budgets.
- Why this job: Join a dynamic team and make a real impact on customer relationships.
- Qualifications: Experience in account management and strong relationship-building skills.
- Other info: Inclusive workplace encouraging candidates from all backgrounds to apply.
The predicted salary is between 36000 - 60000 £ per year.
A leading software company in the UK seeks an Account Manager to drive customer success and account growth. The role involves managing upsell opportunities and building relationships with key clients.
The company fosters a flexible work environment, valuing work-life balance and professional development. Benefits include a comprehensive onboarding program, generous parental leave, and annual budgets for professional growth. Candidates from all backgrounds are encouraged to apply.
Strategic Account Manager – SaaS Growth & Retention employer: Akeneo
Contact Detail:
Akeneo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Account Manager – SaaS Growth & Retention
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s recent projects and successes. Show them you’re genuinely interested in their growth and how you can contribute to it.
✨Tip Number 3
Practice your pitch! Be ready to discuss how your skills in customer success and account management can drive upsell opportunities. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Strategic Account Manager – SaaS Growth & Retention
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Strategic Account Manager. Highlight your experience in customer success and account growth, and don’t forget to mention any upsell opportunities you've managed!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for SaaS and how you can build strong relationships with key clients. Keep it engaging and personal – we want to see the real you!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive growth and retention. Numbers speak volumes, so if you’ve increased revenue or improved client satisfaction, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Akeneo
✨Know Your SaaS Inside Out
Make sure you understand the software as a service (SaaS) model and how it applies to customer success. Familiarise yourself with the company's products, their features, and how they benefit clients. This knowledge will help you demonstrate your ability to drive account growth during the interview.
✨Showcase Relationship-Building Skills
Prepare examples of how you've successfully built and maintained relationships with key clients in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will show that you can manage upsell opportunities effectively and foster long-term partnerships.
✨Emphasise Flexibility and Work-Life Balance
Since the company values a flexible work environment, be ready to discuss how you manage your time and maintain a healthy work-life balance. Share any experiences where you've adapted to changing circumstances while still achieving your goals, highlighting your ability to thrive in a dynamic setting.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's onboarding programme and professional development opportunities. This shows your genuine interest in growth and aligns with the company's values. It also gives you a chance to assess if the role is the right fit for you.