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- Tasks: Build strong relationships and drive software adoption for key accounts.
- Company: Leading tech company with a focus on customer success.
- Benefits: Competitive salary, flexible hours, and opportunities for growth.
- Why this job: Make a real impact by helping customers succeed with innovative software.
- Qualifications: Fluency in Italian and English, plus experience in customer success.
- Other info: Join a dynamic team and enjoy a supportive work culture.
The predicted salary is between 36000 - 60000 £ per year.
A leading tech company is seeking a Customer Success Manager fluent in Italian and English to build strong relationships with key accounts and drive software adoption.
Responsibilities include:
- Developing customized success plans
- Collaborating with teams to ensure successful deployments
Experience in
Italian-Speaking Customer Success Manager — Drive Adoption & Growth in London employer: Akeneo
Contact Detail:
Akeneo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Italian-Speaking Customer Success Manager — Drive Adoption & Growth in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in customer success. A friendly chat can lead to valuable insights and even job referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in driving software adoption and building relationships. This will give you an edge during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses. Focus on how you've successfully collaborated with teams and developed success plans.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a better chance at landing that dream role.
We think you need these skills to ace Italian-Speaking Customer Success Manager — Drive Adoption & Growth in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer success and software adoption. We want to see how you've built relationships with key accounts, so don’t hold back on those details!
Show Off Your Language Skills: Since we're looking for someone fluent in Italian and English, be sure to showcase your language proficiency. Mention any relevant experiences where you used these languages to connect with clients.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about customer success and how you can drive adoption and growth. Make it personal and engaging – we love a good story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Akeneo
✨Brush Up on Your Language Skills
Since the role requires fluency in both Italian and English, make sure you’re comfortable switching between the two languages. Practise common customer service scenarios in both languages to demonstrate your communication skills during the interview.
✨Know the Product Inside Out
Familiarise yourself with the company’s software and its features. Be prepared to discuss how you would help customers adopt the product effectively. Showing that you understand the product will impress the interviewers and show your commitment to the role.
✨Prepare Success Stories
Think of specific examples from your past experience where you successfully drove customer adoption or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewers to follow your thought process.
✨Show Your Collaborative Spirit
This role involves working closely with various teams, so be ready to discuss how you’ve collaborated in the past. Highlight instances where teamwork led to successful deployments or improved customer satisfaction, showcasing your ability to work well with others.
