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For Companies At a Glance
- Tasks: Manage strategic accounts and ensure customer satisfaction through relationship building.
- Company: Leading Product Experience company based in London.
- Benefits: Flexible working hours and opportunities for professional development.
- Why this job: Join a dynamic team and make a real impact on customer success.
- Qualifications: Fluency in Italian and English, with strong relationship management skills.
- Other info: Exciting opportunity to grow in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading Product Experience company in London is seeking a Customer Success Manager to manage strategic accounts and ensure customer satisfaction. You will be responsible for building relationships with key contacts, driving software adoption, and achieving retention targets. Fluency in Italian and English is required. The role offers flexible working hours and opportunities for professional development.
Italian-Speaking Customer Success Leader in London employer: Akeneo
Contact Detail:
Akeneo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Italian-Speaking Customer Success Leader in London
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer success. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your language skills! Since fluency in Italian is key for this role, be ready to demonstrate your language abilities during interviews. Maybe even prepare a few responses in Italian to impress your interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Italian-Speaking Customer Success Leader in London
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for someone fluent in both Italian and English, make sure to highlight your language proficiency right at the start. Use examples from your past experiences where you’ve successfully communicated in both languages.
Tailor Your Application: We want to see how you fit into our culture and the role. Take a moment to customise your CV and cover letter to reflect the specific skills and experiences that align with the Customer Success Manager position. It shows us you’re genuinely interested!
Highlight Relationship-Building Experience: As a Customer Success Manager, building relationships is key. Share stories or examples of how you've successfully managed accounts and fostered strong connections with clients. This will help us see your potential impact on our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Akeneo
✨Know Your Product Inside Out
Before the interview, make sure you understand the company's product and how it benefits customers. Familiarise yourself with its features and any recent updates. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Relationship-Building Skills
As a Customer Success Leader, building relationships is key. Prepare examples of how you've successfully managed client relationships in the past. Think about specific situations where you turned a challenging customer into a satisfied one, and be ready to share those stories.
✨Demonstrate Your Language Skills
Since fluency in Italian and English is required, be prepared to switch between the two languages during the interview. Practice discussing your experience and skills in both languages to show your comfort level and proficiency.
✨Prepare Questions About Professional Development
The role offers opportunities for professional growth, so come prepared with questions about training and development. This shows that you're not only interested in the position but also in growing with the company. Ask about mentorship programmes or any resources available for skill enhancement.
