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- Tasks: Build strong relationships and drive software adoption for key accounts.
- Company: Leading tech company focused on customer success and growth.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Why this job: Make a real impact by helping customers succeed and grow with our software.
- Qualifications: Fluency in Italian and English, with experience in account and project management.
- Other info: Join a dynamic team with a focus on innovation and customer satisfaction.
The predicted salary is between 28800 - 42000 £ per year.
A leading tech company is seeking a Customer Success Manager fluent in Italian and English to build strong relationships with key accounts and drive software adoption.
Responsibilities include:
- Developing customized success plans
- Collaborating with teams to ensure successful deployments
Experience in account management, project management, and expertise in customer success plans are essential, as is a proven track record in driving retention and growth targets.
Italian-Speaking Customer Success Manager — Drive Adoption & Growth employer: Akeneo
Contact Detail:
Akeneo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Italian-Speaking Customer Success Manager — Drive Adoption & Growth
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in customer success. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer success and account management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your language skills! If you're applying for an Italian-speaking role, be ready to demonstrate your fluency during interviews. Maybe even throw in some industry-specific terms to impress them!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Italian-Speaking Customer Success Manager — Drive Adoption & Growth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in account management and project management. We want to see how you've driven retention and growth in previous roles, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Success Manager role. Share specific examples of how you've built strong relationships and driven software adoption in the past.
Show Off Your Language Skills: Since we’re looking for someone fluent in Italian and English, make sure to showcase your language skills prominently. If you’ve worked in bilingual environments or have relevant certifications, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Akeneo
✨Know Your Stuff
Make sure you understand the company's software and how it benefits customers. Brush up on your knowledge of customer success strategies and be ready to discuss how you've driven adoption and growth in previous roles.
✨Showcase Your Language Skills
Since this role requires fluency in Italian and English, practice speaking both languages before the interview. Be prepared to switch between them if needed, and demonstrate your ability to communicate effectively with diverse clients.
✨Prepare Success Stories
Think of specific examples from your past experience where you've successfully managed accounts or projects. Highlight how you developed success plans and collaborated with teams to achieve retention and growth targets.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to customer success and how they measure success. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
