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- Tasks: Support HR operations across 32 care homes, providing guidance and coaching to managers.
- Company: Join Akari Group, a trusted leader in care home management dedicated to excellent staff and resident support.
- Benefits: Enjoy a collaborative work environment with opportunities for personal growth and development.
- Why this job: Make a real impact in employee relations while developing your HR skills in a supportive team.
- Qualifications: GCSEs in Maths and English, HR experience preferred, and strong communication skills required.
- Other info: CIPD qualification is desirable; must be a team player with a can-do attitude.
The predicted salary is between 28800 - 43200 £ per year.
As Employee Relations Advisor you will report to the Head of Employee Relations and be part of the trusted HR Team in supporting 32 care homes across 5 portfolios across the country. The aim of this role is to provide personalised HR support and guidance to our Operational colleagues across the Akari Group.
Working with the Regional and Home Managers, you will be there to support our community of homes and help Managers to deliver excellent leadership and care to staff and residents. Part of this role will be to coach, mentor, train and support Home Managers across the Group.
Core responsibilities will include the following:
- Main point of contact for providing advice and guidance to callers into the HR Department
- To manage a caseload of ER cases
- Develop and maintain relationships with colleagues across the business including Leeds Support, Home Managers and Regional Management team to ensure commercial and pragmatic approach to employee relations.
- To ensure the provision of advice to all managers regarding all aspects of employment procedure for all categories of staff
- To support on reducing sickness absence through active management of cases including short-term & long-term sickness
- To support on meeting the Company’s key performance indicators which relate to case work including sickness absence, grievance, investigations.
- To support with managing referrals to regulatory bodies where required
- Escalate cases and/or seek guidance from the HR Advisor(s) as and where required
- Collate, analyse and produce reports on a monthly basis where required
The successful candidate will:
- Have the ability to communicate effectively, verbally and in writing, to differing audiences
- Have the ability to prepare accurate written correspondence, with a focus on attention to detail
- Have a can-do attitude and the ability to exercise initiative
- Have demonstrable organisational skills
- Possess advanced keyboard skills – a high degree of accuracy and speed required in all tasks
- Be able to prioritise tasks and to manage conflicting demands on time and resources, to deliver objectives
- Demonstrate high level of confidentiality
- Possess a good standard of IT systems, using Microsoft Word, Excel
- Be able to work effectively alone and as part of a team
Must Have/Desirable:
- Experience in a similar HR Advisor role
- Experience of handling confidential information
- Good level of education - GCSE standard or equivalent e.g. 5 GCSEs grade A-C including Maths and English
- Level 3 NVQ Diploma in related subject (HR/Administration)
- CIPD qualified (desirable)
- Be a team player
ER Advisor employer: Akari Care
Contact Detail:
Akari Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ER Advisor
✨Tip Number 1
Familiarise yourself with the specific HR policies and procedures relevant to the care sector. Understanding the nuances of employee relations in this field will help you engage more effectively during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of Akari Group or similar organisations. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable when discussing how you can contribute to their team.
✨Tip Number 3
Prepare examples from your past experience that showcase your ability to handle employee relations cases. Be ready to discuss specific situations where you successfully managed conflicts or provided guidance to managers, as this will highlight your practical skills.
✨Tip Number 4
Stay updated on current trends and challenges in employee relations, especially within the healthcare sector. Being knowledgeable about recent developments will allow you to speak confidently about how you can address these issues in your role as an ER Advisor.
We think you need these skills to ace ER Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR, particularly any roles where you've provided employee relations support. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about employee relations and how your skills align with the responsibilities outlined in the job description. Mention specific experiences that showcase your ability to communicate effectively and manage confidential information.
Showcase Your Skills: Emphasise your organisational skills and attention to detail in your application. Provide examples of how you've successfully managed multiple tasks or projects, especially in a fast-paced environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an HR role.
How to prepare for a job interview at Akari Care
✨Showcase Your Communication Skills
As an ER Advisor, effective communication is key. Be prepared to demonstrate your ability to convey information clearly and concisely, both verbally and in writing. Consider sharing examples from your past experiences where you successfully communicated complex HR issues to different audiences.
✨Highlight Your Organisational Skills
This role requires strong organisational abilities. During the interview, discuss how you prioritise tasks and manage conflicting demands. You might want to provide specific examples of how you've handled multiple cases or projects simultaneously while maintaining attention to detail.
✨Demonstrate Your Problem-Solving Ability
Employers are looking for candidates who can exercise initiative and tackle challenges head-on. Prepare to discuss situations where you've had to think on your feet or develop creative solutions to HR-related problems, especially in managing employee relations cases.
✨Emphasise Confidentiality and Trustworthiness
Given the sensitive nature of HR work, it's crucial to convey your understanding of confidentiality. Be ready to talk about your experience handling confidential information and how you ensure trust within your team and with employees.
