Technical Account Manager (Microsegmentation) - Remote

Technical Account Manager (Microsegmentation) – Remote

Join us to apply for the Technical Account Manager (Microsegmentation) role at Akamai Technologies.

Job Description

Are you excited to work with innovative security products? Do you enjoy working with solutions and helping enterprise customers to achieve their desired outcomes? Join Guardicore (now Akamai Enterprise Security Group) and change the way organizations manage their cloud and data center security. We are looking for a Technical Account Manager to work with our strategic customers in EMEA, familiar with their data center environments and specific deployments, and instrumental in extracting value from the platform.

Responsibilities

• Serve as the main focal point for all Guardicore related issues from the customer perspective.
• Assist with deployments, expansions, transitions, and other Guardicore platform activities.
• Provide best‑practice guidance by recommending policies and features to configure and use.
• Aggregate support issues and work them out with Guardicore’s technical teams and the customer.
• Raise product‑related issues that should be reviewed by Guardicore’s Product team.

Qualifications

• Proven experience in B2B SaaS customer success or technical account management.
• Advanced Linux administration with deep hands‑on experience.
• Experience with automation tools such as Chef, Puppet, Salt, Ansible, etc.
• Thorough understanding of network and security protocols and troubleshooting on network devices and operating systems.
• Experience managing, monitoring, and troubleshooting complex distributed applications.
• Familiarity with VMware networking and vSphere.
• Proficiency in English and German, both written and spoken; additional languages are an advantage.

Work in a Way That Works for You

FlexBase, Akamai’s Global Flexible Working Program, allows 95% of employees to choose where they work—home, office, or a mix—based on what supports them best. We encourage you to discuss working options for this role with your recruiter.

Benefits

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Additional Information

Seniority level: Mid‑Senior level. Employment type: Full‑time. Job function: Sales and Business Development. Industries: Software Development.

Equality and Diversity Statement

Akamai Technologies is an affirmative action, equal‑opportunity employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.