Zero Trust Product Support Engineer for Cloud & Security

Zero Trust Product Support Engineer for Cloud & Security

Full-Time 45000 - 55000 £ / year (est.) No working from home possible
Akamai Technologies GmbH

At a Glance

  • Tasks: Resolve complex issues and develop workarounds for Zero Trust Security platform.
  • Company: Join Akamai Technologies, a leader in cloud and security solutions.
  • Benefits: Enjoy competitive salary, health benefits, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on customer success and innovation.
  • Why this job: Make a real impact on customer security and reliability in a global team.
  • Qualifications: Experience in product support and strong problem-solving skills.

The predicted salary is between 45000 - 55000 £ per year.

Akamai Technologies Gmb H is seeking a Product Support Engineer to join a global team delivering advanced support for the Zero Trust Security platform.

You will resolve complex issues, develop workarounds, and contribute to security and reliability for customers’ environments.

The role collaborates with TAC, Product Managers, Field/Sales Engineers, and Development, focusing on Escalation support, training, and documentation to drive customer success.

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Zero Trust Product Support Engineer for Cloud & Security employer: Akamai Technologies GmbH

Akamai is an exceptional employer that prioritises employee well-being and growth, offering a flexible work environment tailored to individual needs. With a strong focus on collaboration and innovation, employees are empowered to drive impactful results in a dynamic sales role, while benefiting from comprehensive support and resources. Join us in shaping the future of digital experiences across the UK&I, where your contributions directly influence our success and your professional development.

Akamai Technologies GmbH

Contact Details:

Akamai Technologies GmbH Recruitment Team

We think you need these skills to ace Zero Trust Product Support Engineer for Cloud & Security

Zero Trust Security
Technical Support
Problem Resolution
Workaround Development
Collaboration
Escalation Support
Training