Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support enterprise customers with innovative security solutions and ensure their success.
- Company: Join Akamai, a leader in online security and digital experience management.
- Benefits: Enjoy flexible working options, comprehensive health plans, and personal development opportunities.
- Why this job: Be part of a diverse team that values innovation and makes a real impact globally.
- Qualifications: Experience in B2B SaaS, advanced Linux, and network troubleshooting is essential.
- Other info: Remote work available; join a company that celebrates diversity and fosters growth.
The predicted salary is between 43200 - 72000 £ per year.
Technical Account Manager II, Microsegmentation
United Kingdom (Remote)
Job Description
We are Guardicore. Are you excited to work with innovative security products?
Do you enjoy working with innovative solutions and helping enterprise customers to achieve their desired outcomes?
Join Guardicore (now Akamai Enterprise Security Group)
With our cutting-edge technology, we\’re changing the way organisations manage their cloud and Data Centers\’ security. We\’re looking for a TAM to work with our strategic customers in UK. The TAM is an expert who is familiar with the customer\’s Data Center and specific deployment. Hence can be instrumental in the value extraction from the platform.
Join Guardicore Customer Success team!
The Customer Success team is responsible for understanding customer requirements, driving adoption, and ensuring ongoing satisfaction. The team consists of motivated senior technical experts with a great social repertoire. This team leads large deployment processes, while communicating at different levels.
As a Technical Account Manager, you will be responsible for:
- Being the main focal point for all Guardicore related issues from the customer perspective.
- Assisting with deployments, expansions, transitions etc. of the Guardicore platform.
- Providing best practice guidance by recommending policies and features to configure and use.
- Aggregating support issues and work them out with Guardicore\’s technical teams and the customer.
- Raising product related issues that should be looked at by Guardicore\’s Product team.
Do what you love
To be successful in this role you will:
- Have proven experience of B2B SaaS customer success or technical account management.
- Have deep hands-on experience with advanced Linux administration.
- Have experience with automation with Chef/Puppet/Salt/Ansible/etc.
- Have thorough understanding of network protocols and troubleshooting on network devices and OSs.
- Have an understanding of managing, monitoring and troubleshooting complex distributed applications.
- Be familiar with VMWare networking and VSphere
Work in a way that works for you
FlexBase, Akamai\’s Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.
Learn what makes Akamai a great place to work
Connect with us on social and see what life at Akamai is like!
We power and protect life online, by solving the toughest challenges, together.
At Akamai, we\’re curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you\’ll thrive here.
Working for you
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
- Your health
- Your finances
- Your family
- Your time at work
- Your time pursuing other endeavors
Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.
About us
Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world\’s most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!
Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.
#LI-Remote
Job Info
- Job Identification 72
- Posting Date 06/18/2025, 04:08 PM
- Locations 7 Air St, London, England, W1B 5AD, GB (Remote)
#J-18808-Ljbffr
Technical Account Manager II, Microsegmentation employer: Akamai Technologies GmbH
Contact Detail:
Akamai Technologies GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager II, Microsegmentation
✨Tip Number 1
Familiarise yourself with Guardicore's products and services. Understanding their microsegmentation technology and how it integrates with cloud and data centre security will give you a significant edge during interviews.
✨Tip Number 2
Network with current or former employees of Guardicore or Akamai. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations for the Technical Account Manager role.
✨Tip Number 3
Brush up on your technical skills, especially in advanced Linux administration and automation tools like Ansible or Puppet. Being able to demonstrate your hands-on experience in these areas will be crucial in showcasing your fit for the role.
✨Tip Number 4
Prepare to discuss real-world scenarios where you've successfully managed customer relationships or resolved technical issues. Having specific examples ready will help illustrate your problem-solving abilities and customer-centric approach.
We think you need these skills to ace Technical Account Manager II, Microsegmentation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in B2B SaaS customer success or technical account management. Emphasise your hands-on experience with advanced Linux administration and any automation tools you've used.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for working with innovative security products. Mention specific examples of how you've helped enterprise customers achieve their goals, showcasing your understanding of customer requirements.
Highlight Technical Skills: Clearly outline your technical skills related to network protocols, troubleshooting, and managing complex distributed applications. This is crucial for the role, so make sure these skills stand out.
Showcase Soft Skills: Since the role involves communication at different levels, highlight your interpersonal skills and ability to work collaboratively. Provide examples of how you've successfully managed customer relationships in the past.
How to prepare for a job interview at Akamai Technologies GmbH
✨Showcase Your Technical Expertise
As a Technical Account Manager, it's crucial to demonstrate your deep understanding of advanced Linux administration and network protocols. Be prepared to discuss specific experiences where you've successfully managed complex distributed applications or resolved technical issues.
✨Understand the Customer's Perspective
Since this role involves being the main point of contact for customers, highlight your experience in B2B SaaS customer success. Share examples of how you've driven customer satisfaction and adoption of technology solutions in previous roles.
✨Familiarise Yourself with Guardicore's Solutions
Research Guardicore's platform and its features before the interview. Being knowledgeable about their products will allow you to provide insightful recommendations during the discussion, showcasing your proactive approach and genuine interest in the company.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle deployments or transitions. Practice articulating your thought process and the steps you would take to address potential challenges in a customer's environment.
