At a Glance
- Tasks: Design and maintain Salesforce Flows, optimising Sales and Service Cloud processes.
- Company: Fast-scaling tech training business with a B Corp certification.
- Benefits: Competitive salary, hands-on management, and a collaborative team environment.
- Other info: Join a dynamic team in London, thriving on innovation and collaboration.
- Why this job: Work with cutting-edge AI technology and take ownership of impactful projects.
- Qualifications: Strong Salesforce Flow Builder expertise and experience in integrated business environments.
The predicted salary is between 63000 - 77000 £ per year.
Build the technical backbone for a fast-scaling tech training business. My client is a PE-backed technology, data, and AI services company and is certified as a B Corp. They work with both public and private sector clients, such as financial services and central government, to build AI and technology skills. As the business grows, they are looking for a Senior Salesforce Administrator to help develop their AI-driven systems.
The role is based in London and requires someone to be in the office 4 days a week (in the Moorgate/Liverpool Street area).
What You'll Be Doing
- Advanced Automation Engineering: Design and maintain Salesforce Flows, and use Claude in VS Code to turn plain-English business needs into working, tested automation. This is now a core part of how the team works.
- Core Cloud Optimisation: Be the go-to expert for Sales Cloud and Service Cloud. Help improve lead conversion, case management, and entitlement processes.
- Integrated Stack Management: Oversee automated connections between Salesforce and other systems.
- Platform Quality: Keep the platform running smoothly and ensure documentation is clear so the team does not depend on one person to remember everything.
The Environment
- A mature, well-architected Unlimited Edition setup: Sales Cloud, Service Cloud, and Data Cloud.
- Established Certinia (PSA/ERP) and XCD (HR/Payroll) integrations.
- Fully declarative architecture: all integrations are built using Flows.
- Claude and Slack are now core parts of the daily technology stack, alongside Salesforce.
You will work with another Senior Salesforce Admin and a junior admin in a close-knit team. Your manager, the Head of Systems, is hands-on, technically skilled, and values people who take ownership of their work.
What You'll Need
- Strong Salesforce Flow Builder expertise.
- Genuine comfort with AI-assisted development approaches.
- Confidence-building stakeholder relationships directly, without relying on others to do it for you.
- Sales Cloud and Service Cloud experience.
- Proven experience in a complex, integrated business environment.
Highly Desirable:
- A consultancy or client-facing background.
- Hands-on experience with Certinia or similar PSA/ERP systems.
- Salesforce Advanced Administrator or Platform App Builder certification (a nice-to-have, not a requirement).
Why This Role Stands Out
- Genuinely Cutting-Edge Tech: They now build and deliver AI-driven automation entirely in-house, including three or four agent pilots just in the last month.
- Strategic Ownership: You will manage projects from start to finish, without complex reporting lines. You will build, deliver, and take responsibility for your work.
Who This Role Is Perfect For
- You're a Salesforce professional who:
- Has genuine Flow Builder mastery.
- Is excited by AI-assisted development, not wary of it.
- Builds relationships with stakeholders proactively, as a first instinct.
- Has a consultancy or client-facing background, or similar exposure to varied business needs.
- Prefers end-to-end project ownership.
- Thrives in a small, fast-moving, collaborative team.
Next Steps:
Senior Salesforce Administrator employer: Akaina Talent
As a Senior Mechanical Engineer at this innovative deep-tech startup in Hammersmith, you will not only tackle cutting-edge challenges in advanced cooling systems but also play a pivotal role in shaping the future of mechanical engineering within the company. With a strong emphasis on hands-on experience and direct collaboration with seasoned founders, you will enjoy a dynamic work culture that fosters growth and creativity, alongside the unique opportunity to gain equity through the EMI option pool. This is an excellent employer for those seeking meaningful contributions in a scaling operation where your expertise will directly influence the development of groundbreaking technology.
