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- Tasks: Engage with customers, manage service documents, and upsell products.
- Company: Established dealership in Sheffield with a supportive team.
- Benefits: Starting salary of £27k plus bonuses, Monday to Friday hours.
- Why this job: Join a forward-thinking business and make a real impact on customer satisfaction.
- Qualifications: Experience in automotive service is a plus; strong customer service skills required.
- Other info: Great career stability and growth opportunities in a dynamic environment.
The predicted salary is between 27000 - 37800 £ per year.
You could be just the right applicant for this job. We are continuing to work with an expanding client of ours to bring you this rare Service Advisor role. Working with a busy team, you will benefit from great company incentives within an established Dealership based in Sheffield. Working hours are Monday to Friday 8am to 5.30pm with 1 in 4 Saturday mornings. Salary is dependent on experience but would generally be starting at £27k with a strong OTE available on top.
Duties Include:
- Speaking and dealing with customers both face to face and over the phone
- Initiate service documents, job cards and update customer records on the Kerridge System
- Upselling of additional products to customers
- Liaising with Customers to keep them updated on their vehicle
- Advising customers of costs of repairs and work to be undertaken
Requirements:
- Experience within the Automotive Service Advisor position is advantageous
- Knowledge of the Kerridge system is again advantageous
- Good Customer Service Skills is a must
- High attention to detail and organisation skills are essential
Reasons to apply:
- Main Dealership Environment
- Good Bonus structure on top
- Stability with an established business
This is an excellent opportunity to join a forward-thinking business who pride themselves on the service that they provide to their customers. To apply for this role please send your CV through to us here at Aka Recruitment.
Service Advisor in Sheffield employer: AKA The Recruitment Specialists
Contact Detail:
AKA The Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Sheffield
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your customer service skills! Since this role is all about dealing with customers, think of scenarios where you can demonstrate your problem-solving abilities and how you handle difficult situations.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Service Advisor in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight any relevant experience, especially in customer service and using the Kerridge system. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be sure to mention your passion for customer service and any automotive experience you have. We love a personal touch!
Show Off Your Communication Skills: As a Service Advisor, you'll be dealing with customers face to face and over the phone. Make sure your application reflects your strong communication skills. We want to see how you can connect with customers right from the start!
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can't wait to see what you've got!
How to prepare for a job interview at AKA The Recruitment Specialists
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry and the specific services offered by the dealership. Familiarise yourself with the Kerridge system, as it’s a key part of the role. Being able to discuss how you’ve used similar systems in the past will show you’re ready to hit the ground running.
✨Customer Service is Key
Since this role revolves around dealing with customers, be prepared to share examples of how you've provided excellent customer service in previous positions. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate your ability to connect with clients effectively.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member to get comfortable with common interview questions. Focus on articulating your experience clearly and confidently. This will help you feel more at ease during the actual interview and allow you to showcase your skills better.
✨Dress the Part
First impressions matter, so make sure you dress appropriately for the interview. Aim for smart-casual attire that reflects the professional environment of a dealership. Looking polished will not only boost your confidence but also show that you take the opportunity seriously.
