At a Glance
- Tasks: Handle customer calls, process orders, and resolve complaints efficiently.
- Company: Join a family-run business with a fun and friendly atmosphere.
- Benefits: Competitive salary, no weekends, and great career progression.
- Other info: Enjoy a vibrant work environment with supportive colleagues.
- Why this job: Be part of an expanding team and make a real difference in customer service.
- Qualifications: Customer service experience is essential; manufacturing knowledge is a plus.
The predicted salary is between 26789 - 26789 £ per year.
Aka Recruitment are proud to be working with a longstanding and expanding client of ours in Huddersfield. We are currently supporting this business as they look to recruit a Customer Service Advisor with Sales duties. Working hours are Monday to Friday 8.30am to 5pm with no weekends involved, salary basic will be starting at £26,789.
Job Duties Include:
- Call handling dealing with both new and existing customers
- Processing orders with customers over the phone
- Liaise with production department for any additional queries
- Dealing with customer complaints, resolving these in a fast and efficient manner
- Using internal systems to keep records and documents up to date
Requirements:
- Experience within a Customer Service Advisor role is essential
- Knowledge of the Manufacturing industry is advantageous but not essential
- A professional approach and good customer service skills is a must
- A good attention to detail is a must for this role
Reasons to apply:
- Family Run business
- Fun and friendly staff environment
- Great progression within the role
This is a rare and fantastic opportunity to join an expanding family run business and help them provide professional customer service at all levels. This company provides a fun and vibrant working environment and they are delighted to promote this Customer Service and Sales Advisor position following a superb business year.
For more information and to apply for this role please send your CV in confidence to us here at aka Recruitment, job reference for this role is Aka3821.
Customer Service/Sales Advisor in Leeds employer: AKA The Recruitment Specialists
Join a thriving family-run business in Huddersfield that values its employees and fosters a fun, friendly work environment. With a commitment to professional development and a focus on customer satisfaction, this role offers great progression opportunities and the chance to be part of a supportive team dedicated to excellence in service. Enjoy a balanced work-life with no weekend shifts, making it an ideal place for those seeking meaningful employment.
Contact Details:
AKA The Recruitment Specialists Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service/Sales Advisor in Leeds
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for will help you connect with them and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves call handling, try role-playing with a friend or family member. This will help you feel more confident when dealing with customers and processing orders.
✨Tip Number 3
Prepare some examples of how you've handled customer complaints in the past. Being able to demonstrate your problem-solving skills will really impress the hiring team and show that you can handle the fast-paced environment.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Service/Sales Advisor in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Customer Service Advisor role. Highlight any relevant customer service experience and sales skills to catch our eye!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to showcase your personality and explain why you’re excited about joining our family-run business. Let us know how you can contribute to our fun and friendly environment.
Showcase Your Attention to Detail:In this role, attention to detail is key. Make sure your application is free from typos and errors. A polished application shows us you care about quality and professionalism!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on this fantastic opportunity!
How to prepare for a job interview at AKA The Recruitment Specialists
✨Know the Company
Before your interview, take some time to research the company. Understand their values, culture, and what they do in the manufacturing industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've excelled in customer service. Think about times when you resolved complaints or went above and beyond for a customer. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This not only shows respect but also allows you to provide more relevant answers. You can even paraphrase the question back to the interviewer to confirm your understanding before responding.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, opportunities for progression, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
