At a Glance
- Tasks: Handle customer calls, process orders, and resolve complaints efficiently.
- Company: Join a family-run business with a fun and friendly atmosphere.
- Benefits: Starting salary of £26,789, Monday to Friday hours, and great progression opportunities.
- Other info: Enjoy a vibrant work environment with supportive colleagues.
- Why this job: Be part of an expanding team and make a real difference in customer service.
- Qualifications: Experience in customer service is essential; manufacturing knowledge is a plus.
Aka Recruitment are proud to be working with a longstanding and expanding client of ours in Huddersfield. We are currently supporting this business as they look to recruit a Customer Service Advisor with Sales duties. Working hours are Monday to Friday 8.30am to 5pm with no weekends involved, salary basic will be starting at £26,789.
Job Duties Include:
- Call handling dealing with both new and existing customers
- Processing orders with customers over the phone
- Liaise with production department for any additional queries
- Dealing with customer complaints, resolving these in a fast and efficient manner
- Using internal systems to keep records and documents up to date
Requirements:
- Experience within a Customer Service Advisor role is essential
- Knowledge of the Manufacturing industry is advantageous but not essential
- A professional approach and good customer service skills is a must
- A good attention to detail is a must for this role
Reasons to apply:
- Family Run business
- Fun and friendly staff environment
- Great progression within the role
This is a rare and fantastic opportunity to join an expanding family run business and help them provide professional customer service at all levels. This company provides a fun and vibrant working environment and they are delighted to promote this Customer Service and Sales Advisor position following a superb business year. For more information and to apply for this role please send your CV in confidence to us here at aka Recruitment, job reference for this role is Aka3821.
Customer Service/Sales Advisor in Huddersfield employer: AKA The Recruitment Specialists
Join a thriving family-run business in Huddersfield, where you'll enjoy a supportive and vibrant work culture that prioritises employee well-being and professional growth. With no weekend shifts and a competitive salary starting at £26,789, this role offers a unique opportunity to develop your customer service and sales skills in a fun environment, while being part of a team that values collaboration and excellence.
Contact Details:
AKA The Recruitment Specialists Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service/Sales Advisor in Huddersfield
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for will help you connect with them and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves call handling, try role-playing with a friend or family member. This will help you feel more confident when dealing with customers and handling complaints.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows that you're engaged and eager to learn more about the role and the company culture. Plus, it gives you a chance to see if it's the right fit for you!
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed by the hiring team. Plus, it’s a great way to stay updated on any new opportunities that come up.
We think you need these skills to ace Customer Service/Sales Advisor in Huddersfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Customer Service Advisor role. Highlight any relevant customer service experience and sales skills to show us you're the right fit!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re excited about this opportunity and how your background makes you a great candidate. Keep it friendly and professional!
Show Off Your Attention to Detail:Since attention to detail is key for this role, double-check your application for any typos or errors. A polished application shows us you care about quality and professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on this fantastic opportunity!
How to prepare for a job interview at AKA The Recruitment Specialists
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you've handled difficult customers in the past and what strategies you used to resolve their issues. This will show that you understand the importance of a professional approach.
✨Familiarise Yourself with the Company
Do a bit of research on the company and its values. Knowing about their family-run ethos and vibrant work environment can help you tailor your answers to fit their culture. It also shows genuine interest, which is always a plus!
✨Prepare for Sales Scenarios
Since this role involves sales duties, think of examples where you've successfully upsold or cross-sold products. Prepare to discuss your thought process during these situations, as it demonstrates your ability to handle both customer service and sales effectively.
✨Show Off Your Attention to Detail
In this role, attention to detail is crucial. Be prepared to give examples of how you've maintained accurate records or managed documentation in previous jobs. Highlighting this skill will reassure them that you can keep their internal systems up to date.
