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- Tasks: Assist customers with service bookings and provide aftersales support.
- Company: Join a fantastic family-run dealership in Huddersfield.
- Benefits: Enjoy superb training and a vibrant work environment.
- Why this job: Be part of a fun team in a busy service department.
- Qualifications: Experience as an Automotive Service Advisor is essential.
- Other info: Work Monday to Friday with occasional Saturday mornings.
The predicted salary is between 24000 - 42000 £ per year.
aka Recruitment are excited to continue working with a fantastic dealership group to bring you this Service Advisor position. Working at their state of the art site in Huddersfield you will be joining a fantastic family run business Job Duties Include: Dealing with Customer both face to face and over the phone Booking in Services, answering queries about parts and any Warranty work Provide the aftersales support for all customers keeping them updated at each step Working well within a team Requirements: Experience within the Automotive Service Advisor role is essential Knowledge of Kerridge/Pinnacle systems is also essential You must have a professional manner and excellent customer service skills Reasons to apply for the role: Working for a Family run Business Excellent busy Service Department Superb training available This is a fantastic chance to be part of a fun, busy and vibrant service department within the Automotive trade. You will be working Monday to Friday 8am to 5.30pm along with 1 in 2 Saturday mornings up until lunchtime. Working closely with the Aftersales Manager you will be providing excellent customer service and be professional at all times. Salary basic is starting at £30k with an OTE on top of this hitting £35k. To apply for this role please send your CV in confidence to us here at Aka Recruitment
Automotive Service Advisor employer: AKA The Recruitment Specialists
Contact Detail:
AKA The Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor
✨Tip Number 1
Familiarise yourself with the Kerridge/Pinnacle systems, as this knowledge is essential for the role. Consider taking an online course or watching tutorial videos to boost your confidence and understanding of these systems.
✨Tip Number 2
Brush up on your customer service skills by practising common scenarios you might encounter as a Service Advisor. Role-playing with a friend can help you articulate your responses and improve your communication style.
✨Tip Number 3
Research the dealership group and their values to understand their culture better. This will help you align your answers during any interviews and show that you're genuinely interested in being part of their family-run business.
✨Tip Number 4
Network with current or former employees of the dealership group on platforms like LinkedIn. They can provide valuable insights into the work environment and may even offer tips on how to stand out during the hiring process.
We think you need these skills to ace Automotive Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as an Automotive Service Advisor. Include specific examples of how you've dealt with customers, booked services, and provided aftersales support.
Showcase Relevant Skills: Emphasise your knowledge of Kerridge/Pinnacle systems in your application. Mention any customer service training or experience that demonstrates your professional manner and ability to work well within a team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the family-run business environment. Explain why you are a good fit for their busy service department and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at AKA The Recruitment Specialists
✨Showcase Your Customer Service Skills
As an Automotive Service Advisor, your ability to communicate effectively with customers is crucial. Prepare examples of how you've handled customer queries or complaints in the past, demonstrating your professionalism and problem-solving skills.
✨Familiarise Yourself with Kerridge/Pinnacle Systems
Since knowledge of Kerridge or Pinnacle systems is essential for this role, make sure you brush up on these systems before the interview. If you have experience using them, be ready to discuss specific tasks you performed and how they contributed to your team's success.
✨Research the Dealership Group
Take some time to learn about the dealership group you'll be interviewing with. Understanding their values, services, and reputation will help you tailor your responses and show that you're genuinely interested in being part of their family-run business.
✨Prepare Questions for the Interviewer
Having thoughtful questions prepared shows your enthusiasm for the role and helps you assess if the company is the right fit for you. Consider asking about the team dynamics, training opportunities, or how success is measured in the service department.
