Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face for customers needing vehicle servicing and repairs.
- Company: Join a reputable, family-run dealership with a strong customer service culture.
- Benefits: Earn a competitive salary with excellent career development opportunities.
- Other info: Enjoy modern facilities and a stable role with long-term prospects.
- Why this job: Make a real impact in a supportive environment while helping customers.
- Qualifications: Experience in main dealer service and strong customer service skills required.
The predicted salary is between 29700 - 36500 £ per year.
AKA Recruitment are proud to bring you this Automotive Service Advisor role based in Preston. This is an exciting opportunity for a proactive, personable, and detail-driven individual to join a reputable Aftersales Department. You will be the friendly face and trusted point of contact for customers requiring vehicle servicing, repairs, or advice, guiding them through the entire journey from booking through to collection.
Working hours: Monday to Friday, 8:00am – 5:30pm, with a Saturday rota 8:30am – 12:30pm (normally 1 Saturday every 2 months). An excellent basic salary of £29,700 is on offer, with a full OTE of up to £36,500.
Job Duties Include:
- Speaking and dealing with customers both face to face and over the phone
- Initiate service documents, job cards and update customer records on the Kerridge System
- Upselling of additional products to customers
- Liaising with Customers to keep them updated on their vehicle
- Advising customers of costs of repairs and work to be undertaken
Requirements:
- Main dealer experience is essential (VWG preferred)
- Knowledge of the Kerridge system is again advantageous
- Good Customer Service Skills is a must
- High attention to detail and organisation skills are essential
Reasons to apply for this role:
- Stable role within a reputable, family-run dealership
- Modern workshop facilities and supportive working environment
- Opportunity to work within a respected VWG franchise
- Long-term career development prospects
This is a great opportunity to join a rapidly growing, respected VWG dealership with excellent facilities and a strong customer service culture. To apply, please send your CV and our team will review your application as soon as possible.
Automotive Service Advisor in Preston employer: Aka Recruitment
Contact Detail:
Aka Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor in Preston
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about dealing with customers, think of scenarios where you can demonstrate your problem-solving abilities and how you handle difficult situations. Role-playing with a friend can be super helpful!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Automotive Service Advisor in Preston
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and don’t be afraid to show your enthusiasm for the role of Automotive Service Advisor.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your main dealer experience and any knowledge of the Kerridge system. We love seeing how your skills match what we’re looking for!
Be Detail-Driven: Since attention to detail is key in this role, make sure your application is free from typos and errors. We appreciate a well-organised application that reflects your ability to keep things in order.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s quick and easy, and it ensures your application gets to us without any hiccups. We can’t wait to hear from you!
How to prepare for a job interview at Aka Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of the Kerridge system and any relevant experience with VWG. Being able to discuss your familiarity with these tools will show that you're ready to hit the ground running.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a customer, as this role is all about being the friendly face they can trust.
✨Practice Makes Perfect
Run through some common interview questions related to the automotive industry and customer service. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Dress the Part
Even though it's an automotive role, first impressions matter! Dress smartly to convey professionalism and show that you take the opportunity seriously. A neat appearance can set a positive tone right from the start.