At a Glance
- Tasks: Support the Aftersales Manager and lead a dynamic team in a busy dealership.
- Company: Join a well-established main dealership in Erdington with a strong team culture.
- Benefits: Competitive salary starting at £35,600, attractive bonuses, and excellent training opportunities.
- Other info: Fast-paced environment with opportunities to work with a respected automotive brand.
- Why this job: Make a real impact in aftersales while enjoying genuine career progression prospects.
- Qualifications: Experience in a senior aftersales role and strong leadership skills required.
The predicted salary is between 35600 - 35600 £ per year.
Aka Recruitment are excited to be working with a fantastic client of ours to bring you this exciting Assistant Aftersales Manager position for a busy main dealership based in Erdington. Working Monday to Friday 8am to 5.30pm with alternate Saturdays on a rota basis, you will be rewarded with a competitive basic salary starting from £35,600 and an attractive bonus structure, offering excellent earning potential and career progression opportunities.
Job Duties Include:
- Support the Aftersales Manager in the day-to-day running of the Service and Parts departments
- Assist in leading, motivating and developing the aftersales team to maximise performance and profitability
- Help drive departmental productivity, efficiency and customer satisfaction targets
- Monitor workshop loading and ensure effective allocation of work to technicians
- Support the management of parts stock levels and inventory controls
- Handle customer concerns and ensure issues are resolved professionally and promptly
- Assist with recruitment, training and performance reviews for aftersales staff
- Ensure compliance with manufacturer standards, FCA regulations and dealership procedures
- Produce and analyse departmental reports, identifying areas for improvement
- Build and maintain strong relationships with customers, suppliers and manufacturer representatives
- Support the implementation of aftersales strategies to increase revenue and customer retention
Requirements:
- Previous experience within an Assistant Aftersales Manager, Service Manager, Workshop Controller or senior aftersales role in the motor trade
- Strong leadership and people management skills
- Proven track record of delivering excellent customer service and achieving departmental targets
- Good understanding of workshop operations, service processes and parts functions
- Strong organisational and problem-solving abilities
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced dealership environment
- Full UK Driving Licence
Reasons to Apply:
- Competitive salary and bonus package
- Join a well-established and successful main dealership
- Excellent manufacturer and in-house training opportunities
- Supportive working environment with a strong team culture
- Genuine career progression prospects within the business
- Opportunity to play a key role in the success and growth of the aftersales department
- Work with a respected automotive brand
This is an excellent opportunity for an experienced automotive professional looking to take the next step in their career within a thriving dealership environment. To apply for this role, please send your CV in confidence to us here at Aka Recruitment, job reference code Aka3831.
Assistant Aftersales Manager employer: Aka Recruitment
Join a thriving family-run business in York as a Vehicle Technician, where you will enjoy a supportive work culture that values your expertise and offers strong opportunities for growth. With part-time hours available, competitive salary up to £33k, and additional training provided, this role allows you to balance work and life while contributing to a clean and well-maintained workshop environment. Experience the benefits of working with a dedicated team in a company that prioritises employee satisfaction and development.
