Account Manager - Luxury Travel & Wellness

About AKA Communications

AKA is a dynamic and forward-thinking communications agency based in London and Dubai, specialising in luxury travel, hospitality, and wellness. We excel at telling captivating stories across media platforms, delivering innovative PR strategies, marketing consultancy, digital and social media management, high-impact events, and strategic business development. We are independent, creative, and focused on delivering exceptional results for our clients.

At AKA, we foster a collaborative, non-hierarchical, and inclusive environment. Our team consists of seasoned PR strategists and digital creatives who understand the nuances of the travel and wellness industries. We have strong relationships with journalists, influencers, and media, and we leverage this network to amplify the stories of the world’s most iconic brands.

The Role:

AKA is looking for a talented Account Manager to join our team in London and take the lead on hospitality, travel, and wellness accounts. This mid-level publicist will play an essential role in shaping strategic campaigns and managing client relationships. You will be responsible for developing and executing media, event, and influencer campaigns, while mentoring junior team members and ensuring the successful delivery of projects. The ideal candidate will have strong experience with hotel and spa clients and established relationships with top-tier consumer and trade media.

You will work closely with the Directors and Co-Founders, leading projects, providing strategic guidance, and acting as a key point of contact for clients. You’ll serve as a trusted expert, balancing creative thinking with a results-driven approach, all while contributing to new business development.

Key Responsibilities:

• Client Leadership: Act as the senior point of contact for clients, ensuring the smooth running of client portfolios. Provide strategic direction and thought leadership on client accounts.
• Team Leadership: Lead, mentor, and guide junior team members, setting an example in client management, results delivery, and creative problem-solving.
• Media Relations: Leverage strong media contacts to secure top-tier coverage across consumer and trade press, ensuring brand visibility and impact.
• Campaign Development: Lead the development of integrated media, influencer, and event campaigns. Own the end-to-end process, from ideation to execution.
• Strategic Guidance: Work closely with leadership to refine the agency’s strategic direction, while growing and evolving client relationships.
• New Business: Support the development of new business opportunities and actively contribute to pitches and proposals.

Qualifications:

• Proven Experience: Demonstrated experience in Public Relations, Marketing, and Digital Media Management, with a focus on hospitality, travel, wellness, or lifestyle industries.
• Media Expertise: Strong media pitching and press release writing abilities, along with an established network of relationships with consumer and trade media.
• Leadership Skills: Experience managing and mentoring junior team members, ensuring successful team collaboration and project delivery.
• Client Relationship Management: Ability to manage multiple high-profile accounts, consistently exceeding client expectations.
• Communication Skills: Excellent written and verbal communication skills with an ability to adapt messaging for different audiences and media platforms.
• Education: Bachelor’s degree in Communications, Public Relations, Marketing, or a related field is preferred.

Why Join Us?

• Work with Prestigious Clients: Opportunity to work with some of the most exclusive and high-profile brands in the luxury travel and wellness sectors.
• Creative Culture: Be part of a collaborative, creative, and innovative team, where your ideas are valued and encouraged.
• Career Growth: Enjoy professional development opportunities through mentorship, training programs, and career progression.
• Competitive Benefits: Receive a competitive salary, performance-based bonuses, and access to a range of perks and benefits.

Perks & Benefits:

• Flexible Hybrid Working: Work remotely on Wednesdays and Fridays, with flexibility around other days.
• Generous Holiday Entitlement: 32 days of annual leave, including holidays for Christmas/New Year and additional bank holidays.
• Birthday Leave: Take an extra day off to celebrate your birthday or that of a friend/family member.
• Anniversary Bonus: Receive an additional day of holiday after two years of service.
• Global Work Flexibility: Opportunity to work remotely from abroad or a second home after three years of service.
• Health & Wellness: Complimentary membership to exclusive gym and studio spaces, plus discounts at top restaurants, bars, hotels, and wellness establishments.
• Pension Scheme: Available after three months of continuous service.
• Development Opportunities: Access to the AKA training and mentorship programs, with regular performance and salary reviews.
• Team Spirit: Enjoy regular team-building workshops, social events, and breakfast meetings at AKA client venues.
• Pet-Friendly Office: Located in the heart of Soho/Fitzrovia, our office is pet-friendly and close to many client locations.

How to Apply:

If you’re ready to take the next step in your PR career and want to work with some of the most exciting luxury brands in travel and wellness, we’d love to hear from you. Please send your resume and a brief cover letter outlining why you’re the perfect fit for the role.