At a Glance
- Tasks: Engage with customers, sell products, and ensure a top-notch service experience.
- Company: Join a family-run business that values teamwork and customer relationships.
- Benefits: Enjoy a supportive environment, company pension, health cover, and paid Christmas shutdown.
- Other info: Opportunity for career growth in a dynamic, fast-paced setting.
- Why this job: Experience variety daily while making a real impact in a growing company.
- Qualifications: Strong communication skills and a proactive attitude are key.
The predicted salary is between 20000 - 25000 € per year.
Are you reliable, hardworking, and looking for a role where you can build a long‑term career in a supportive, family‑run business? AJW Distribution Ltd is an independently owned company supplying roofing, cladding, and general building materials to contractors, builders, merchants, and the general public. Service is at the heart of everything we do, and we’re proud of the strong relationships we build with both our customers and our team. We are now looking for a Sales Assistant to join our growing business and become a key part of our day‑to‑day operations at our Witham depot.
The Role
As a Sales Assistant, you will serve customers by selling products and services while ensuring every customer journey reflects our service‑first ethos. You will communicate professionally and enthusiastically with customers, supporting both trade counter and telephone sales, and contributing to the smooth daily running of the branch. No two days are the same at AJW — variety is part of the job.
What you’ll be doing
- Generating sales by proactively contacting existing and new customers by phone and email.
- Serving customers at the trade counter, delivering fast, friendly, and effective service.
- Producing, sending, and chasing quotations through to completion.
- Promoting additional sales through upselling and product knowledge.
- Processing customer orders accurately and efficiently on the system.
- Responding promptly to customer enquiries and resolving issues professionally.
- Ordering non‑stock items and coordinating deliveries to meet customer requirements.
- Handling incoming telephone calls and routing messages correctly.
- Supporting the branch team with administration, stock checks, and reporting.
- Assisting yard staff when required with picking, packing, and loading materials, following all PPE and safety procedures.
What we’re looking for
- The ideal applicant will be someone who fits with our company values and wants to grow with the business.
- Strong customer service and communication skills.
- A proactive and enthusiastic approach to sales.
- Ability to work well in a fast‑paced, team‑focused environment.
- Good attention to detail and organisational skills.
- Confident using computer systems, email, and telephone.
- A positive attitude and willingness to get involved across the branch.
- Previous experience in sales, customer service, or a builders’ merchant environment (preferred but not essential).
Benefits
- Company pension.
- On‑site parking.
- Company sick pay.
- Health cover.
- Death in service cover.
- Service‑related holiday entitlement increases.
- Paid Christmas shutdown.
- Cycle to work scheme.
- DSE‑related eyesight tests with a contribution of up to £100 towards glasses.
Why join AJW Distribution?
- Family‑run business with a friendly, supportive working environment.
- A role where no two days are the same.
- Job security with a well‑established and growing company.
- You’ll be trusted with responsibility and treated with respect.
- Take pride in delivering excellent service to real customers, every day.
We would love to hear from you if you feel you would fit well into the AJW family business and have the drive to succeed. Please apply for this role via our HR department.
Sales Assistant: AJW Chatteris employer: AJW Distribution Ltd
AJW Distribution Ltd is an excellent employer, offering a supportive and friendly work environment where employees can thrive in their careers. With a strong focus on customer service and team collaboration, staff enjoy job security and opportunities for personal growth within a family-run business that values each member's contributions. The Chatteris location provides unique advantages, including on-site parking, health cover, and a cycle to work scheme, making it an attractive place for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant: AJW Chatteris
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on AJW Distribution. Understand their values and what makes them tick. This way, you can show them you're not just another candidate but someone who genuinely wants to be part of their family-run business.
✨Tip Number 2
Practice your customer service skills! Since the role is all about serving customers, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show enthusiasm! When you’re speaking with the team, let your passion for sales and helping customers shine through. A positive attitude can make a huge difference and will help you stand out as a candidate who fits their supportive environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows that you’re keen and professional, which aligns perfectly with their service-first ethos.
We think you need these skills to ace Sales Assistant: AJW Chatteris
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our family-run business values.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous customer service or sales experience, as this will show us you’re a great fit for the Sales Assistant role.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at AJW Distribution Ltd
✨Know the Company Inside Out
Before your interview, take some time to research AJW Distribution Ltd. Understand their values, products, and the service-first ethos they pride themselves on. This will not only help you answer questions more effectively but also show your genuine interest in becoming part of their family-run business.
✨Showcase Your Customer Service Skills
As a Sales Assistant, strong customer service skills are crucial. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight your ability to communicate professionally and enthusiastically, as this aligns perfectly with what AJW is looking for.
✨Demonstrate Your Proactive Approach
AJW values a proactive and enthusiastic approach to sales. Think of instances where you’ve taken the initiative, whether it’s upselling products or resolving customer issues. Be ready to discuss how you can contribute to generating sales and enhancing customer journeys.
✨Prepare for a Fast-Paced Environment
The role involves a variety of tasks, so be prepared to discuss how you handle fast-paced situations. Share examples of how you’ve successfully managed multiple responsibilities in previous roles, and emphasise your organisational skills and attention to detail.
