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- Tasks: Support the Branch Manager in running the Witham depot and ensuring excellent customer service.
- Company: AJW Distribution Ltd, a family-run business with a strong community focus.
- Benefits: Pension scheme, private health cover, paid Christmas shutdown, and more.
- Why this job: Join a supportive team and make a real impact in a thriving environment.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Full training provided; no prior experience in roofing or building materials required.
The predicted salary is between 28800 - 43200 ÂŁ per year.
AJW Distribution Ltd is an independently owned, family-run business supplying roofing, cladding, and general building materials to contractors, builders, merchants, and the general public. At AJW Distribution, service is at the heart of everything we do — we go the extra mile to ensure our customers’ needs are met with care, professionalism, and reliability.
Our Witham depot is a key part of our network, serving contractors, builders, and merchants across the region. We’re now looking for an Assistant Branch Manager to support the Branch Manager in ensuring the depot operates safely, efficiently, and profitably while delivering outstanding customer service.
The Role
As Assistant Branch Manager, you’ll play a pivotal role in the day-to-day running of the Witham depot. You’ll support the team, help maintain high service standards, and ensure the branch operates efficiently and safely.
Key responsibilities include:
- Supporting the Branch Manager with all operational, safety, and compliance matters
- Promoting and maintaining a strong health and safety culture across the depot
- Overseeing stock levels, inventory accuracy, and general housekeeping
- Assisting with staff training, development, and performance monitoring
- Supporting the transport team to ensure safe, compliant, and efficient deliveries
- Building strong relationships with customers and suppliers
- Driving sales growth through excellent service, communication, and follow-ups
- Ensuring all customer enquiries are handled promptly and professionally
- Assisting in monitoring branch performance against budgets and KPIs
Experience in the roofing or building materials industry is preferred but not essential, as full training will be provided.
About You
The ideal candidate will:
- Be an excellent communicator who listens, leads, and motivates others
- Be proactive, organised, and comfortable managing multiple priorities
- Demonstrate a strong focus on health and safety
- Have good IT skills and be willing to learn new systems
- Thrive in a team environment and have a “can-do” attitude
- Have a passion for providing outstanding customer service
Benefits
We offer a fantastic range of benefits, including:
- Company pension scheme
- On-site parking
- Company sick pay
- Private health cover
- Death in service cover
- Service-related holiday increases
- Paid Christmas shutdown
- Cycle to Work scheme
- DSE-related eyesight tests and up to ÂŁ100 contribution towards glasses
Our Values
At AJW, we’re proud of our family culture and strong company values. We:
- Listen to everyone and communicate clearly
- Treat everyone with respect
- Provide exceptional service to all customers
- Work together to achieve our very best
How to Apply
If you feel you’d be a great fit for the AJW family and have the drive to succeed, we’d love to hear from you. Please contact our HR department.
Assistant Branch Manager : Witham in London employer: AJW Distribution Ltd
Contact Detail:
AJW Distribution Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager : Witham in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching AJW Distribution and understanding their values. Be ready to discuss how your skills align with their focus on customer service and safety. Show them you’re not just another candidate, but someone who truly gets what they stand for.
✨Tip Number 3
Practice your communication skills! As an Assistant Branch Manager, you'll need to lead and motivate a team. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the AJW family. Let’s get you that interview!
We think you need these skills to ace Assistant Branch Manager : Witham in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Assistant Branch Manager role. Highlight your relevant experience and skills that align with our values and the responsibilities mentioned in the job description.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the AJW family!
How to prepare for a job interview at AJW Distribution Ltd
✨Know the Company Inside Out
Before your interview, take some time to research AJW Distribution. Understand their values, services, and the role of the Witham depot. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Communication Skills
As an Assistant Branch Manager, communication is key. Prepare examples from your past experiences where you successfully led a team or resolved customer issues. Be ready to demonstrate how you can motivate others and maintain strong relationships with customers and suppliers.
✨Emphasise Safety and Compliance
Given the focus on health and safety in the job description, be prepared to discuss your understanding of safety protocols. Share any relevant experiences where you promoted a safety culture or handled compliance matters effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the branch's operations, team dynamics, and growth opportunities. This shows that you're not just interested in the role, but also in how you can contribute to the team's success.
