Yard Operative & Trade Counter Sales in Bury St Edmunds

Are you reliable, hardworking, and looking for a role where you can build a long‑term career in a supportive, family‑run business? AJW Distribution Ltd is an independently owned company supplying roofing, cladding, and general building materials to contractors, builders, merchants, and the general public. Service is at the heart of everything we do, and we’re proud of the strong relationships we build with both our customers and our team. We are now looking for a Yard Operative and Trade Counter salesperson to join our growing business and become a key part of the day‑to‑day operations of our Bury depot.

The Role

This is a hands‑on position where no two days are the same. You’ll play a vital role in ensuring the yard operates efficiently, safely, and accurately, while delivering an outstanding level of service to everyone who visits our site. Experience in the roofing industry is preferred but not essential, as full training will be provided. What matters most is the right attitude, a willingness to learn, and pride in doing the job properly.

What you’ll be doing

• Maintaining a clean, tidy, and safe yard environment.
• Picking and preparing customer orders accurately and on time.
• Loading delivery vehicles and customer collections from picking notes.
• Receiving deliveries, checking stock, and storing materials correctly.
• Carrying out stock checks and reporting shortages or damages.
• Using forklifts safely and in line with company procedures.
• Serving customers at the trade counter and handling sales enquiries.
• Preparing customer orders for collection and delivery.
• Assisting in the yard with loading and unloading materials.
• Keeping stock organised and ensuring the yard remains safe and tidy.
• Providing product advice and support to customers.
• Ensuring customers and suppliers receive a professional, efficient, and friendly service.
• Working collaboratively with the rest of the branch team.

What we’re looking for

• Good listening and clear, concise communication skills.
• Respect for colleagues, customers, and suppliers.
• Exceptional service orientation.
• Ability to work collaboratively to achieve best results.

You will be

• Eager to learn and develop new skills.
• Keen to learn new systems and procedures.
• Reliable, proactive, and able to hit the ground running.
• Comfortable with physical work and working outdoors.
• A strong team player with a positive, can‑do attitude.
• Having a forklift licence and previous yard or building materials experience is an advantage but not essential.

Benefits

• Company pension.
• Onsite parking.
• Company sick pay.
• Health cover.
• Death in service cover.
• Service‑related holiday entitlement increases.
• Paid Christmas shutdown.
• Cycle to work scheme.
• DSE‑related eyesight tests with a contribution of up to 100 pounds towards glasses.

Why join AJW Distribution?

• Family‑run business with a supportive and respectful culture.
• Full training provided.
• Job stability and long‑term career potential.
• A role where your effort and contribution are genuinely valued.

If you feel you would fit well into the AJW family business and have the drive to succeed, we would love to hear from you. Interested? Get in touch... Please contact our HR department.