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- Tasks: Deliver, collect, install, and repair wheelchairs for NHS users in the local area.
- Company: AJM Healthcare, a leader in wheelchair and community equipment services.
- Benefits: 25 days annual leave, Blue Light Card, pension scheme, and employee assistance programme.
- Why this job: Make a real difference in people's lives while working in a caring environment.
- Qualifications: Experience in maintenance/mechanical roles and a valid UK manual driving licence.
- Other info: Join a supportive team with opportunities for personal growth and development.
The predicted salary is between 30000 - 42000 £ per year.
AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.
What we are looking for:
We are seeking to recruit an enthusiastic Field Service Engineer to join our logistics team in the maintenance of wheelchairs for our NHS wheelchair users within the surrounding areas whilst ensuring great customer experience is maintained throughout. The successful candidate will be an experienced maintenance/mechanical professional who will demonstrate an empathic and resilient manner when faced with challenging situations. They will showcase willingness to always go the extra-mile for all of our patients.
Key Responsibilities:
- Be responsible for the delivery, collection, installation and repairing of wheelchairs in patient’s homes and other various locations across the local region.
- Understanding and demonstrating the correct functionality and safe installation of items, repair and replace any damaged or faulty stock items.
- Appropriate and accurate processing of all paperwork.
- Ensuring vehicle maintenance, including safety checks.
- Follow correct PPE regulations and compliance with infection control processes.
- Participating in the on-call rota (with an enhanced allowance during this period).
To be considered for this role, you must hold a valid UK manual driving license with no more than 6 valid points on due to insurance purposes.
This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check. Cost will be covered by the Company.
AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.
VA1280 | Field Service Engineer (Park Royal) employer: Ajmhealthcare
Contact Detail:
Ajmhealthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VA1280 | Field Service Engineer (Park Royal)
✨Tip Number 1
Get to know the company! Research AJM Healthcare and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to field service engineering and customer service. Think about how you can demonstrate your experience and skills, especially in challenging situations.
✨Tip Number 3
Show your personality! During the interview, let your enthusiasm shine through. AJM is looking for someone who goes the extra mile, so share examples of how you've done this in past roles.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace VA1280 | Field Service Engineer (Park Royal)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about becoming a Field Service Engineer and making a difference in people's lives.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We’re looking for someone who understands the importance of user-centric service, so don’t be shy about showcasing your past achievements in similar roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Remember, we only accept applications through our website, so make sure to complete the application form there. It’s super easy, and this way, we can ensure your application gets to the right place!
How to prepare for a job interview at Ajmhealthcare
✨Know Your Stuff
Make sure you understand the role of a Field Service Engineer, especially in the context of wheelchair maintenance. Brush up on your mechanical knowledge and be ready to discuss specific examples of your past experiences that relate to the job.
✨Show Empathy
Since this role involves working closely with patients, it’s crucial to demonstrate your empathic approach during the interview. Share stories that highlight your ability to connect with customers and go the extra mile for them.
✨Be Prepared for Practical Questions
Expect questions that assess your problem-solving skills and technical know-how. Prepare to discuss how you would handle challenging situations, such as a malfunctioning wheelchair or a difficult customer interaction.
✨Understand Compliance and Safety
Familiarise yourself with PPE regulations and infection control processes relevant to the role. Be ready to explain how you ensure safety and compliance in your work, as this is a key aspect of the job.