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- Tasks: Deliver, install, and repair wheelchairs while ensuring a great customer experience.
- Company: AJM Healthcare, a leader in wheelchair and community equipment services.
- Benefits: 25 days annual leave, Blue Light Card, pension scheme, and employee assistance programme.
- Why this job: Make a real difference in people's lives by enhancing their independence.
- Qualifications: Experience in maintenance/mechanical work and a valid driving licence.
- Other info: Join a caring team with a commitment to equality and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user‑centric and holistic approach that is tailored to each individual.
What we are looking for:
We are seeking to recruit an enthusiastic Field Service Engineer to join our logistics team in the maintenance of wheelchairs for our NHS wheelchair users within the surrounding areas whilst ensuring great customer experience is maintained throughout. The successful candidate will be an experienced maintenance/mechanical professional who will demonstrate an empathic and resilient manner when faced with challenging situations. They will showcase willingness to always go the extra‑mile for all of our patients.
Key Responsibilities:
- Be responsible for the delivery, collection, installation and repairing of wheelchairs in patient’s homes and other various locations across the local region.
- Understanding and demonstrating the correct functionality and safe installation of items, repair and replace any damaged or faulty stock items.
- Appropriate and accurate processing of all paperwork.
- Ensuring vehicle maintenance, including safety checks.
- Follow correct PPE regulations and compliance with infection control processes.
- Participating in the on‑call rota (with an enhanced allowance during this period).
To be considered for this role, you must hold a valid manual driving license with no more than 6 valid points on due to insurance purposes.
This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check. Cost will be covered by the Company.
AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.
VA1177 | Field Service Engineer (Park Royal) employer: Ajmhealthcare
Contact Detail:
Ajmhealthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VA1177 | Field Service Engineer (Park Royal)
✨Tip Number 1
Get to know the company! Research AJM Healthcare and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Field Service Engineer, you'll need to interact with patients and colleagues regularly. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can convey empathy and professionalism.
✨Tip Number 3
Prepare questions for your interview. Think about what you want to know about the role and the company culture. This shows you're engaged and helps you determine if AJM Healthcare is the right fit for you too!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start. Don’t miss out on this opportunity!
We think you need these skills to ace VA1177 | Field Service Engineer (Park Royal)
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see how your skills and experiences match what we're looking for, so make sure you highlight those in your application!
Show Your Enthusiasm: We love seeing candidates who are genuinely excited about the role! In your written application, let us know why you're interested in being a Field Service Engineer with us and how you can contribute to our mission of improving patient care.
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and qualifications. Remember, less is often more!
Apply Through Our Website: Make sure to apply through our website as we won’t accept stand-alone CVs. It’s super easy, and this way, we can ensure your application gets to the right place. Plus, it shows you’re following our instructions!
How to prepare for a job interview at Ajmhealthcare
✨Know Your Stuff
Make sure you understand the role of a Field Service Engineer, especially in the context of wheelchair maintenance. Brush up on your mechanical knowledge and be ready to discuss specific tools and techniques you’ve used in previous roles.
✨Show Your Empathy
Since this role involves working closely with patients, it’s crucial to demonstrate your empathic approach during the interview. Share examples of how you've handled challenging situations with care and understanding in the past.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and technical knowledge. Prepare to discuss scenarios where you had to troubleshoot or repair equipment, and think about how you can convey your thought process clearly.
✨Highlight Your Team Spirit
AJM Healthcare values a user-centric approach, so be sure to talk about your experience working in teams. Discuss how you collaborate with others to ensure a great customer experience and how you contribute to a positive work environment.