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- Tasks: Deliver, collect, install, and repair wheelchairs for NHS users in the local area.
- Company: AJM Healthcare, a leader in wheelchair and community equipment services.
- Benefits: 25 days annual leave, Employee Assistance Programme, pension scheme, and company sick pay.
- Other info: Join a caring team with opportunities for personal growth and development.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: Experience in maintenance/mechanical roles and a valid manual driving licence.
The predicted salary is between 30000 - 42000 £ per year.
Overview
AJM Healthcare
Role: Field Service Engineer
Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light Card, Pension Scheme, Company sick pay provision with continuous service.
AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.
What we are looking for
We are seeking to recruit an enthusiastic Field Service Engineer to join our logistics team in the maintenance of wheelchairs for our NHS wheelchair users within the surrounding areas whilst ensuring great customer experience is maintained throughout. The successful candidate will be an experienced maintenance/mechanical professional who will demonstrate an empathic and resilient manner when faced with challenging situations. They will showcase willingness to always go the extra-mile for all of our patients.
Key Responsibilities
- Be responsible for the delivery, collection, installation and repairing of wheelchairs in patient’s homes and other various locations across the local region.
- Understanding and demonstrating the correct functionality and safe installation of items, repair and replace any damaged or faulty stock items.
- Appropriate and accurate processing of all paperwork.
- Ensuring vehicle maintenance, including safety checks.
- Follow correct PPE regulations and compliance with infection control processes.
- Participating in the on-call rota (with an enhanced allowance during this period).
To be considered for this role, you must hold a valid manual driving license with no more then 6 valid points on due to insurance purposes.
For an informal discussion about this role, please contact the HR Department at careers@ajmhealthcare.org . To be considered for this role, please click apply now to complete our application form. No stand-alone CVs will be accepted.
Closing Date: 31/10/2025
This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check.Cost will be covered by the Company.
AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.
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VA1177 | Field Service Engineer (Park Royal) employer: Ajmhealthcare
Contact Detail:
Ajmhealthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VA1177 | Field Service Engineer (Park Royal)
✨Tip Number 1
Get to know the company! Research AJM Healthcare and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to field service engineering and customer service. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 3
Showcase your skills! During the interview, highlight your mechanical expertise and any relevant experience. Use specific examples to demonstrate how you've gone the extra mile for customers in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining AJM Healthcare and ready to contribute to their mission.
We think you need these skills to ace VA1177 | Field Service Engineer (Park Royal)
Some tips for your application 🫡
Show Your Enthusiasm: When you're writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about becoming a Field Service Engineer and making a difference in people's lives.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We’re looking for someone who can demonstrate their mechanical expertise and customer service skills, so don’t hold back on showcasing those!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the important bits. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just click 'apply now' and follow the steps!
How to prepare for a job interview at Ajmhealthcare
✨Know Your Stuff
Make sure you understand the role of a Field Service Engineer, especially in the context of wheelchair maintenance. Familiarise yourself with the types of equipment you'll be working with and any relevant safety regulations. This will show your enthusiasm and preparedness.
✨Show Empathy
Since this role involves working closely with patients, it's crucial to demonstrate your ability to empathise. Think of examples from your past experiences where you've gone the extra mile for someone in need. This will highlight your caring approach, which is key for AJM Healthcare.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Dress the Part
Even though the role is hands-on, first impressions matter. Dress smartly for the interview to convey professionalism. It’s also a good idea to wear something comfortable that allows you to move easily, as you might discuss practical scenarios during the interview.