At a Glance
- Tasks: Deliver, collect, install, and repair wheelchairs for NHS users in the local area.
- Company: Join AJM Healthcare, a supportive employer committed to equality and great customer care.
- Benefits: Enjoy 27 days annual leave, health support, pension scheme, and more!
- Other info: Opportunity for career growth and participation in an on-call rota.
- Why this job: Make a real difference in people's lives while working in a dynamic environment.
- Qualifications: Experience in maintenance or mechanics and a valid driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
Benefits: 27 days annual leave plus bank holidays with accrual to 29 and 33 days with continuous service, Employee Assistance Programme, Blue Light Card, Pension Scheme, Company sick pay provision with continuous service.
What we are looking for:
We are seeking an enthusiastic Field Service Engineer to join our logistics team in the maintenance of wheelchairs for our NHS wheelchair users within the surrounding areas whilst ensuring great customer experience is maintained throughout. The successful candidate will be an experienced maintenance/mechanical professional who will demonstrate an empathic and resilient manner when faced with challenging situations. They will showcase willingness to always go the extra-mile for all of our patients.
Key Responsibilities
- Be responsible for the delivery, collection, installation and repairing of wheelchairs in patient’s homes and other various locations across the local region.
- Understanding and demonstrating the correct functionality and safe installation of items, repair and replace any damaged or faulty stock items.
- Appropriate and accurate processing of all paperwork.
- Ensuring vehicle maintenance, including safety checks.
- Follow correct PPE regulations and compliance with infection control processes.
- Participating in the on‑call rota (with an enhanced allowance during this period).
To be considered for this role, you must hold a valid manual driving licence with no more than 6 valid points on it for insurance purposes. This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check. Cost will be covered by the Company.
AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.
Field Service Engineer in Stoke-on-Trent employer: Ajmhealthcare
AJM Healthcare is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With generous benefits such as 27 days of annual leave, a robust pension scheme, and an Employee Assistance Programme, we ensure our Field Service Engineers are well-equipped to provide outstanding service to NHS wheelchair users in the local area. Join us to make a meaningful impact while enjoying a fulfilling career in a compassionate and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the field of engineering or healthcare. You never know who might have a lead on a Field Service Engineer role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to maintenance and customer service. Show us how you handle challenging situations with empathy and resilience, just like we value at StudySmarter!
✨Tip Number 3
Don’t forget to showcase your driving skills! Since a valid manual driving licence is a must, be ready to discuss your driving experience and how it relates to the role during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Field Service Engineer in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience in maintenance and customer service, as these are key for us. Use specific examples that showcase your skills and how you’ve gone the extra mile in previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for helping others and your mechanical expertise. Let us know why you’re excited about this role and how you can contribute to our team’s success in providing excellent service to NHS wheelchair users.
Showcase Relevant Skills:Don’t forget to highlight any relevant skills or certifications, especially those related to vehicle maintenance and safety checks. We want to see that you understand the importance of compliance and infection control processes in a regulated environment.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Ajmhealthcare
✨Know Your Stuff
Make sure you brush up on your mechanical knowledge and maintenance skills. Be ready to discuss specific examples of how you've tackled challenges in the past, especially those related to wheelchair maintenance or similar equipment.
✨Show Empathy
Since this role involves working closely with NHS wheelchair users, it's crucial to demonstrate your ability to empathise with patients. Think of scenarios where you've gone the extra mile for someone in need and be prepared to share those stories.
✨Understand the Role
Familiarise yourself with the key responsibilities listed in the job description. Be ready to explain how your previous experience aligns with tasks like delivery, installation, and repair of wheelchairs, as well as handling paperwork accurately.
✨Safety First
Since you'll be working in a regulated environment, it’s important to show that you understand the importance of safety checks and PPE regulations. Prepare to discuss how you ensure compliance in your previous roles.
