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- Tasks: Manage calls, book appointments, and coordinate with teams for NHS wheelchair users.
- Company: Reputable healthcare service provider in Portsmouth focused on customer experience.
- Benefits: Annual leave increase after years of service and a supportive work environment.
- Why this job: Make a difference in the lives of NHS wheelchair users while developing your skills.
- Qualifications: Strong telephone manner, professionalism, and teamwork skills required.
- Other info: Full-time position in a regulated environment with growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
A reputable healthcare service provider in Portsmouth is hiring a Customer Service Administrator to enhance the customer experience for NHS wheelchair users. This role entails managing calls, booking appointments, and coordinating with teams to ensure efficient service delivery.
The ideal candidate will showcase a strong telephone manner, professionalism, and teamwork skills. This full-time position offers benefits like annual leave increase after years of service and is working in a regulated environment.
NHS Wheelchair Services: Customer Support & Admin in Portsmouth employer: Ajmhealthcare
Contact Detail:
Ajmhealthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NHS Wheelchair Services: Customer Support & Admin in Portsmouth
✨Tip Number 1
Make sure to research the NHS Wheelchair Services and understand their mission. This will help you tailor your approach during interviews and show that you're genuinely interested in enhancing the customer experience.
✨Tip Number 2
Practice your telephone manner! Since this role involves managing calls, it’s crucial to sound professional and friendly. Try role-playing with a friend or family member to get comfortable with handling different types of customer interactions.
✨Tip Number 3
Showcase your teamwork skills by sharing examples from previous experiences where you collaborated effectively. Employers love to see how you can work with others to ensure efficient service delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that job!
We think you need these skills to ace NHS Wheelchair Services: Customer Support & Admin in Portsmouth
Some tips for your application 🫡
Showcase Your Communication Skills: Since this role is all about enhancing the customer experience, make sure to highlight your strong telephone manner and any relevant experience in customer service. We want to see how you can connect with NHS wheelchair users and make their experience smoother.
Be Professional and Personable: In a regulated environment like healthcare, professionalism is key. But don’t forget to let your personality shine through! We’re looking for someone who can balance being professional while also being approachable and friendly.
Highlight Teamwork Experience: This role involves coordinating with various teams, so it’s important to demonstrate your teamwork skills. Share examples of how you’ve successfully worked with others to achieve a common goal, especially in a customer service setting.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light possible. Don’t miss out on this opportunity!
How to prepare for a job interview at Ajmhealthcare
✨Know Your Stuff
Familiarise yourself with the NHS wheelchair services and the specific needs of wheelchair users. Understanding the role's responsibilities, like managing calls and booking appointments, will show your genuine interest and preparedness.
✨Showcase Your Communication Skills
Since a strong telephone manner is crucial, practice speaking clearly and confidently. You might even want to do a mock interview with a friend to refine your responses and ensure you come across as professional and approachable.
✨Teamwork is Key
Be ready to discuss examples of how you've worked effectively in a team. Highlighting your ability to coordinate with others will demonstrate that you can contribute positively to the service delivery process.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the team dynamics. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values and work style.
