At a Glance
- Tasks: Deliver, collect, install, and repair wheelchairs for NHS users in a caring manner.
- Company: AJM Healthcare, a leader in wheelchair and community equipment services.
- Benefits: 27 days annual leave, Employee Assistance Programme, pension scheme, and company sick pay.
- Other info: Join a dynamic team with a commitment to equality and personal growth.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: Experience in maintenance/mechanical roles and a valid manual driving licence.
The predicted salary is between 30000 - 40000 £ per year.
AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.
What we are looking for:
We are seeking to recruit an enthusiastic Field Service Engineer to join our logistics team in the maintenance of wheelchairs for our NHS wheelchair users within the surrounding areas whilst ensuring great customer experience is maintained throughout. The successful candidate will be an experienced maintenance/mechanical professional who will demonstrate an empathic and resilient manner when faced with challenging situations. They will showcase willingness to always go the extra-mile for all of our patients.
Key Responsibilities:
- Be responsible for the delivery, collection, installation and repairing of wheelchairs in patient’s homes and other various locations across the local region.
- Understanding and demonstrating the correct functionality and safe installation of items, repair and replace any damaged or faulty stock items.
- Appropriate and accurate processing of all paperwork.
- Ensuring vehicle maintenance, including safety checks.
- Follow correct PPE regulations and compliance with infection control processes.
- Participating in the on‑call rota (with an enhanced allowance during this period).
To be considered for this role, you must hold a valid manual driving license with no more than 6 valid points on due to insurance purposes.
This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check. Cost will be covered by the Company.
AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.
Field Service Engineer in London employer: Ajmhealthcare
AJM Healthcare is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With generous benefits such as 27 days of annual leave, a comprehensive Employee Assistance Programme, and a commitment to equality in the workplace, we empower our Field Service Engineers to make a meaningful impact in the lives of wheelchair users across the local region. Join us in our mission to enhance independence and deliver personalised care, all while enjoying a fulfilling career in a dynamic and innovative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to field service engineering. Think about how you can showcase your problem-solving skills and customer service experience – it’s all about demonstrating that you can go the extra mile!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. At StudySmarter, we believe in finding a role where you can truly make a difference, so look for organisations that resonate with your passion for helping others.
✨Tip Number 4
When you find a job you like, apply through our website! It’s straightforward and ensures your application gets the attention it deserves. Plus, you’ll be one step closer to joining a team that values innovation and care.
We think you need these skills to ace Field Service Engineer in London
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about becoming a Field Service Engineer and making a difference in people's lives.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. We’re looking for someone who can demonstrate their mechanical expertise and customer service skills, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us understand your qualifications quickly.
Apply Through Our Website:Remember, we only accept applications through our website, so make sure you complete the application form there. It’s the best way for us to receive your details and get the ball rolling on your application!
How to prepare for a job interview at Ajmhealthcare
✨Know Your Stuff
Make sure you understand the role of a Field Service Engineer inside out. Familiarise yourself with wheelchair maintenance and the specific services AJM Healthcare provides. This will help you answer technical questions confidently and show your genuine interest in the position.
✨Show Your Empathy
Since this role involves working closely with patients, it’s crucial to demonstrate your empathic nature during the interview. Share examples from your past experiences where you went the extra mile for someone in need, highlighting your caring approach and resilience in challenging situations.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle real-life scenarios, such as dealing with a malfunctioning wheelchair or a difficult patient. Think through these situations beforehand and be ready to discuss your problem-solving strategies and how you ensure a great customer experience.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role and the company. Inquire about the team dynamics, training opportunities, or how AJM Healthcare measures success in this position. This not only shows your interest but also helps you gauge if the company is the right fit for you.
