Benefits: 27 days annual leave plus bank holidays with accrual to 29 and 33 days with continuous service, Employee Assistance Programme, Blue Light Card, Pension Scheme, Company sick pay provision with continuous service.
AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.
What we are looking for:
We are seeking to recruit an enthusiastic Community Field Service Engineer to join our logistics team to fit and service a wide range of mobility equipment including mobile and gantry hoists, beds and equipment in a range of settings including; service user’s home, hospitals, care homes and schools. In addition, CFSE’s are responsible for ensuring they offer a courteous and empathetic service to all customers and that standards of service and department, as laid down by the company, are met. Tasks include; fault finding, repairing, demonstrating, delivering, installing and collecting equipment. The successful candidate will be provided all relevant training for the role, therefore no experience is needed. We will however be looking for someone with a degree of knowledge in maintenance, someone that likes to fault find, take things apart and re-build them or do repairs on items such as bikes, white goods, computers etc.
The successful candidate will demonstrate an empathic and resilient manner when faced with challenging situations. They will showcase willingness to always go the extra-mile for all of our patients.
Key Responsibilities:
- To efficiently deliver, collect, install and repair healthcare equipment to the highest standards of workmanship.
- To deliver and demonstrate use of chairs to service users according to the handover procedure.
- To carry out planned preventive maintenance on hoists, beds and lifters.
- To complete your daily round of jobs as booked by yourself.
- To respond to emergency repairs promptly as and when required throughout your daily round.
- If on visiting, in response to a repair request, the client is unavailable, a card shall be left informing the client that the visit had been made.
- Upon return to the service centre following completion of your daily round to ensure you debrief fully to the responsible person raising any issues or concerns.
- Follow correct PPE regulations and compliance with infection control processes.
- Participating in the on-call rota (with an enhanced allowance during this period).
To be considered for this role, you must hold a valid UK driving license with no more then 6 points on for insurance purposes.
Closing Date: 20th November 2026
This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check. Cost will be covered by the Company.
AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.
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Community Field Service Engineer in Hailsham employer: Ajmhealthcare
AJM Healthcare is an excellent employer, offering a dynamic work culture that values collaboration and continuous improvement. With a hybrid role that allows flexibility and the opportunity to travel to our Head Office in Milton Keynes, employees benefit from a supportive environment that fosters professional growth and development within the NHS sector.
