Field Service Engineer

Field Service Engineer

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Ajmhealthcare

At a Glance

  • Tasks: Deliver, collect, install, and repair wheelchairs for NHS users in the local area.
  • Company: Join AJM Healthcare, a supportive employer committed to equality and great customer service.
  • Benefits: Enjoy 27 days annual leave, employee assistance, pension scheme, and company sick pay.
  • Other info: Participate in an on-call rota and enjoy excellent career development opportunities.
  • Why this job: Make a real difference in patients' lives while working in a dynamic and rewarding environment.
  • Qualifications: Experience in maintenance/mechanical roles and a valid manual driving licence required.

The predicted salary is between 30000 - 40000 £ per year.

Benefits: 27 days annual leave plus bank holidays with accrual to 29 and 33 days with continuous service, Employee Assistance Programme, Blue Light Card, Pension Scheme, Company sick pay provision with continuous service.

What we are looking for: We are seeking an enthusiastic Field Service Engineer to join our logistics team in the maintenance of wheelchairs for our NHS wheelchair users within the surrounding areas whilst ensuring great customer experience is maintained throughout. The successful candidate will be an experienced maintenance/mechanical professional who will demonstrate an empathic and resilient manner when faced with challenging situations. They will showcase willingness to always go the extra-mile for all of our patients.

Key Responsibilities

  • Be responsible for the delivery, collection, installation and repairing of wheelchairs in patient’s homes and other various locations across the local region.
  • Understanding and demonstrating the correct functionality and safe installation of items, repair and replace any damaged or faulty stock items.
  • Appropriate and accurate processing of all paperwork.
  • Ensuring vehicle maintenance, including safety checks.
  • Follow correct PPE regulations and compliance with infection control processes.
  • Participating in the on-call rota (with an enhanced allowance during this period).

To be considered for this role, you must hold a valid manual driving licence with no more than 6 valid points on it for insurance purposes. This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check. Cost will be covered by the Company.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Field Service Engineer employer: Ajmhealthcare

AJM Healthcare is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With generous benefits such as 27 days of annual leave, a comprehensive Employee Assistance Programme, and a commitment to equality in the workplace, we ensure our Field Service Engineers are well-equipped to provide outstanding service to NHS wheelchair users in the local area. Join us to make a meaningful impact while enjoying a fulfilling career in a regulated environment.

Ajmhealthcare

Contact Details:

Ajmhealthcare Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Field Service Engineer

Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by practising common questions and scenarios related to field service engineering. We recommend role-playing with a friend to boost your confidence and get comfortable with your responses.

Tip Number 3

Showcase your skills! Bring along a portfolio of your past work or any relevant certifications to interviews. This will help demonstrate your expertise and commitment to the role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing enthusiastic candidates who are keen to join our team!

We think you need these skills to ace Field Service Engineer

Mechanical Maintenance
Customer Service
Empathy
Resilience
Installation Skills
Repair Skills
Paperwork Processing

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in maintenance and mechanical roles. We want to see how your skills align with the Field Service Engineer position, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you can contribute to our team. Remember to mention your commitment to providing excellent customer service, as that’s key for us.

Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenging situations in the past. We love candidates who can demonstrate resilience and a willingness to go the extra mile for customers!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Ajmhealthcare

Know Your Stuff

Make sure you brush up on your mechanical knowledge and maintenance skills. Be ready to discuss specific examples of how you've tackled challenges in the past, especially in a field service role. This will show that you're not just enthusiastic but also experienced.

Show Empathy

Since this role involves working with NHS wheelchair users, it's crucial to demonstrate your ability to connect with patients. Think of scenarios where you've gone the extra mile for someone in need and be prepared to share those stories during the interview.

Understand the Role

Familiarise yourself with the key responsibilities listed in the job description. Be ready to explain how you would handle tasks like delivery, installation, and repair of wheelchairs, as well as your approach to paperwork and compliance with safety regulations.

Ask Thoughtful Questions

Prepare some questions that show your interest in the company and the role. You might ask about the team you'll be working with or how they support their engineers in challenging situations. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.