Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support NHS wheelchair users with calls, bookings, and coordination for repairs.
- Company: Join AJM Healthcare, a leader in wheelchair services with over 35 years of experience.
- Benefits: Enjoy 25 days annual leave, Blue Light discounts, and company sick pay.
- Why this job: Make a real difference in people's lives while developing your customer service skills.
- Qualifications: Strong communication skills and a team player attitude are essential.
- Other info: Work in a caring environment with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.
What we are looking for:
We are seeking to recruit an enthusiastic Customer Service Administrator to join our team in the day-to-day running of the office whilst ensuring great customer experience is maintained throughout to our NHS wheelchair users and medical professionals within the surrounding areas. The successful candidate will showcase a first-class telephone manner with empathy and professionalism with the ability to coordinate with our clinical and logistics teams.
Key Responsibilities:
- Responsible for making and answering calls from patients, carers, family members relating to repair and maintenance of their wheelchairs.
- Booking appointments and entering orders onto the company database system in a timely manner.
- Ensuring accuracy and completeness of information when using our database system.
- Arranging and planning workloads and efficient delivery routes for Field Service Engineers.
- Using Microsoft Office especially Word, Excel and Outlook.
- Working as a team player to meet personal and organisational objectives.
For an informal discussion about this role, please contact the HR Department at careers@ajmhealthcare.org. To be considered for this role, please complete our application form which is found on our website. No stand-alone CVs will be accepted.
Closing Date: 13th February 2026
This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check. Cost will be covered by the Company.
AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.
VA1264 | Customer Service Administrator (Bolton) in Cannock employer: Ajmhealthcare
Contact Detail:
Ajmhealthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VA1264 | Customer Service Administrator (Bolton) in Cannock
✨Tip Number 1
Get to know the company! Research AJM Healthcare and understand their values and services. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of calls, try role-playing with a friend or family member. Focus on being clear, empathetic, and professional in your tone.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to healthcare. This can give you insider info and possibly a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at AJM Healthcare.
We think you need these skills to ace VA1264 | Customer Service Administrator (Bolton) in Cannock
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see how your skills and experiences match what we're looking for, so make sure you highlight those in your application!
Show Your Enthusiasm: We love seeing candidates who are genuinely excited about the role! Let your passion for customer service shine through in your written application. A little enthusiasm goes a long way!
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate well-structured responses that get straight to the heart of the matter. Remember, clarity is key!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Ajmhealthcare
✨Know the Company
Before your interview, take some time to research AJM Healthcare. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Service Administrator, you'll need a first-class telephone manner. Practice speaking clearly and empathetically. Consider role-playing with a friend to simulate common customer service scenarios, so you feel confident during the real thing.
✨Familiarise Yourself with Microsoft Office
Since the role requires using Microsoft Word, Excel, and Outlook, brush up on these tools. If you're not already comfortable with them, consider taking a quick online course or watching tutorial videos to get up to speed.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company, such as inquiries about team dynamics or how success is measured in this position.
