At a Glance
- Tasks: Assist in coordinating maintenance tasks for hoists and stairlifts while ensuring excellent customer service.
- Company: AJM Healthcare, a leader in wheelchair and community equipment services.
- Benefits: Gain valuable experience in a supportive environment with opportunities for personal growth.
- Other info: Join a caring team dedicated to improving outcomes for customers.
- Why this job: Make a real difference in people's lives by enhancing their independence and well-being.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
The predicted salary is between 22050 - 26950 £ per year.
AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector.
We have over 35 years experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes.
Our team provide a caring, user-centric, and holistic approach that is tailored to each individual.
What we are looking for
We are seeking to recruit an enthusiastic Hoist and Stairlift Administrator to join our team in the day-to-day administration to assist field service engineers carry out their maintenance tasks efficiently, whilst ensuring great customer experience is maintained.
The successful candidate will showcase a first-class telephone manner with empathy and professionalism with the ability to coordinate with our engineers.
Key Responsibilities
- Responsible for making and answering calls from contract customers relating to repair and maintenance of hoists and stairlifts.
- Booking appointments and entering orders onto the company database system in a timely manner.
- Ensuring accuracy and completeness of information when using our database system.
- Arranging and planning workloads and efficient delivery routes for Field Service Engineers.
- Using Microsoft Office especially Word, Excel and Outlook.
- Working as a team player to meet personal and organisational objectives.
- #J-18808-Ljbffr
Hoist and Stairlift Administrator (Customer Service) in Taunton employer: AJM Healthcare
AJM Healthcare is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee well-being with generous leave policies and an Employee Assistance Programme. With over 35 years of experience in the healthcare sector, we foster a culture of innovation and personalisation, providing ample opportunities for professional growth and development while making a meaningful impact on the lives of individuals through our services. Our hybrid working model, combined with regular engagement at our Milton Keynes Head Office, ensures a collaborative atmosphere where your contributions are valued and recognised.
