Field Services Engineer in London

Field Services Engineer in London

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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AJM Healthcare

At a Glance

  • Tasks: Deliver, install, and repair wheelchairs while ensuring a great customer experience.
  • Company: AJM Healthcare, a leader in wheelchair and community equipment services.
  • Benefits: 25 days annual leave, health support, pension scheme, and company sick pay.
  • Why this job: Make a real difference in people's lives while working in a caring environment.
  • Qualifications: Experience in maintenance or mechanical roles and a valid UK driving licence.
  • Other info: Join a supportive team with opportunities for personal growth and development.

The predicted salary is between 30000 - 42000 £ per year.

Benefits include 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light Card, Pension Scheme, and Company sick pay provision with continuous service.

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years’ experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provides a caring, user‑centric and holistic approach that is tailored to each individual.

What we are looking for:

We are seeking to recruit an enthusiastic Field Service Engineer to join our logistics team in the maintenance of wheelchairs for our NHS wheelchair users within the surrounding areas whilst ensuring great customer experience is maintained throughout. The successful candidate will be an experienced maintenance/mechanical professional who will demonstrate an empathic and resilient manner when faced with challenging situations. They will showcase willingness to always go the extra‑mile for all of our patients.

Key Responsibilities:

  • Be responsible for the delivery, collection, installation and repairing of wheelchairs in patient’s homes and other various locations across the local region.
  • Understanding and demonstrating the correct functionality and safe installation of items, repair and replace any damaged or faulty stock items.
  • Appropriate and accurate processing of all paperwork.
  • Ensuring vehicle maintenance, including safety checks.
  • Follow correct PPE regulations and compliance with infection control processes.
  • Participating in the on‑call rota (with an enhanced allowance during this period).

To be considered for this role, you must hold a valid UK manual driving licence with no more than 6 valid points due to insurance purposes. For an informal discussion about this role, please contact the HR Department. To be considered for this role, please click apply now to complete our application form. No stand‑alone CVs will be accepted.

Closing Date: 27th March 2026. This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check. Cost will be covered by the Company.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non‑disabled people.

Field Services Engineer in London employer: AJM Healthcare

AJM Healthcare is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With generous benefits such as 25 days of annual leave, a robust pension scheme, and a commitment to equality in the workplace, we empower our Field Services Engineers to make a meaningful impact in the community while enjoying a fulfilling career. Join us in our mission to enhance independence and deliver personalised care to our NHS wheelchair users in a dynamic and innovative environment.
AJM Healthcare

Contact Detail:

AJM Healthcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Services Engineer in London

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios related to field service engineering. Think about how you can demonstrate your empathy and resilience, as these traits are key for the role.

✨Tip Number 3

Showcase your skills through practical demonstrations if possible. If you get the chance, offer to show how you would handle a specific repair or installation task. This hands-on approach can really impress potential employers.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at AJM Healthcare.

We think you need these skills to ace Field Services Engineer in London

Mechanical Maintenance
Customer Service
Empathy
Resilience
Installation Skills
Repair Skills
Paperwork Processing
Vehicle Maintenance
PPE Compliance
Infection Control Knowledge
Driving Skills
Problem-Solving
Attention to Detail

Some tips for your application 🫡

Show Your Passion: When you're filling out your application, let your enthusiasm for the Field Services Engineer role shine through. We want to see how much you care about helping others and making a difference in their lives!

Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We’re looking for someone who understands the importance of user-centric service, so don’t be shy about showcasing your mechanical expertise and customer service skills.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your answers are easy to read and directly address the questions asked. This will help us get a good sense of who you are!

Apply Through Our Website: Remember, we only accept applications through our website, so make sure you complete the application form there. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!

How to prepare for a job interview at AJM Healthcare

✨Know Your Stuff

Make sure you understand the role of a Field Services Engineer inside out. Familiarise yourself with wheelchair maintenance and the specific services AJM Healthcare provides. This will help you answer technical questions confidently and show your genuine interest in the position.

✨Show Empathy and Resilience

Since this role involves working closely with patients, it's crucial to demonstrate your empathic nature during the interview. Share examples from your past experiences where you've gone the extra mile for customers or handled challenging situations with grace.

✨Prepare for Practical Scenarios

Expect to be asked about real-life scenarios you might face on the job. Think about how you would handle delivering, collecting, or repairing wheelchairs in various locations. Practising these responses can help you articulate your problem-solving skills effectively.

✨Understand Compliance and Safety

Familiarise yourself with PPE regulations and infection control processes relevant to the role. Being able to discuss these topics will show that you take safety seriously and are ready to comply with the necessary regulations in a regulated environment.

Field Services Engineer in London
AJM Healthcare
Location: London
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