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- Tasks: Deliver, install, and repair wheelchairs while ensuring a great customer experience.
- Company: AJM Healthcare, a leader in wheelchair and community equipment services.
- Benefits: 25 days annual leave, Blue Light Card, pension scheme, and employee assistance programme.
- Why this job: Make a real difference in people's lives by enhancing their independence.
- Qualifications: Experience in maintenance/mechanical roles and a valid UK driving licence.
- Other info: Join a caring team with a commitment to equality and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.
What We Are Looking For
We are seeking to recruit an enthusiastic Field Service Engineer to join our logistics team in the maintenance of wheelchairs for our NHS wheelchair users within the surrounding areas whilst ensuring great customer experience is maintained throughout. The successful candidate will be an experienced maintenance/mechanical professional who will demonstrate an empathic and resilient manner when faced with challenging situations. They will showcase willingness to always go the extra-mile for all of our patients.
Key Responsibilities
- Be responsible for the delivery, collection, installation and repairing of wheelchairs in patients homes and other various locations across the local region.
- Understanding and demonstrating the correct functionality and safe installation of items, repair and replace any damaged or faulty stock items.
- Appropriate and accurate processing of all paperwork.
- Ensuring vehicle maintenance, including safety checks.
- Follow correct PPE regulations and compliance with infection control processes.
- Participating in the on-call rota (with an enhanced allowance during this period).
To be considered for this role, you must hold a valid UK manual driving license with no more than 6 valid points on due to insurance purposes.
This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check. Cost will be covered by the Company.
AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.
Field Service Engineer in London employer: AJM Healthcare
Contact Detail:
AJM Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in London
✨Tip Number 1
Get to know the company! Research AJM Healthcare and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to field service engineering. Think about how your experience aligns with the role and be ready to share specific examples of when you've gone the extra mile for customers.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and might even give you a heads-up about the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining AJM Healthcare and ready to contribute to their mission of improving patient outcomes.
We think you need these skills to ace Field Service Engineer in London
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see how your skills and experiences match what we're looking for, so make sure you highlight those in your application!
Show Your Enthusiasm: We love seeing candidates who are genuinely excited about the role! In your written application, let us know why you're interested in being a Field Service Engineer with us and how you can contribute to our mission of improving independence for our patients.
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and qualifications. Remember, less is often more!
Apply Through Our Website: Make sure to apply through our website as we won’t accept stand-alone CVs. This helps us keep everything organised and ensures your application gets the attention it deserves. Click 'apply now' and let's get started!
How to prepare for a job interview at AJM Healthcare
✨Know Your Stuff
Make sure you understand the role of a Field Service Engineer inside out. Familiarise yourself with wheelchair maintenance and the specific services AJM Healthcare provides. This will help you answer questions confidently and show your genuine interest in the position.
✨Show Your Empathy
Since this role involves working closely with patients, it's crucial to demonstrate your empathic nature during the interview. Share examples from your past experiences where you've gone the extra mile for customers or clients, especially in challenging situations.
✨Be Prepared for Practical Questions
Expect to face scenario-based questions that assess your problem-solving skills and technical knowledge. Think about how you would handle common issues in wheelchair maintenance and be ready to discuss your thought process.
✨Dress the Part
Even though it’s a field role, first impressions matter! Dress smartly for the interview to convey professionalism. It shows that you respect the opportunity and are serious about joining the team at AJM Healthcare.