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- Tasks: Deliver, collect, install, and repair wheelchairs for NHS users in their homes.
- Company: Join AJM Healthcare, a leader in wheelchair services with over 35 years of experience.
- Benefits: Enjoy 25 days annual leave, employee assistance, pension scheme, and more.
- Why this job: Make a real difference in people's lives while working in a caring environment.
- Qualifications: Valid UK manual driving licence and experience in maintenance or mechanical roles.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 30000 - 42000 £ per year.
A leading provider of wheelchair and community equipment services to the NHS and the Private Sector. We have over 35 years of experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.
Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light Card, Pension Scheme, company sick pay provision with continuous service.
What We Are Looking For: We are seeking to recruit an enthusiastic Field Service Engineer to join our logistics team in the maintenance of wheelchairs for our NHS wheelchair users within the surrounding areas whilst ensuring great customer experience is maintained throughout. The successful candidate will be an experienced maintenance/mechanical professional who will demonstrate an empathic and resilient manner when faced with challenging situations. They will showcase willingness to always go the extra-mile for all of our patients.
Key Responsibilities:
- Be responsible for the delivery, collection, installation and repairing of wheelchairs in patients homes and other various locations across the local region.
- Understanding and demonstrating the correct functionality and safe installation of items, repair and replace any damaged or faulty stock items.
- Appropriate and accurate processing of all paperwork.
- Ensuring vehicle maintenance, including safety checks.
- Follow correct PPE regulations and compliance with infection control processes.
- Participating in the on-call rota (with an enhanced allowance during this period).
Requirements: To be considered for this role, you must hold a valid UK manual driving license with no more than 6 points on your licence for insurance purposes.
How to Apply / Additional Information: For an informal discussion about this role, please contact the HR Department. Closing Date: 6 March 2026. Note: This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check. Cost will be covered by the Company.
Equal Opportunities: AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.
Field Service Engineer employer: AJM Healthcare
Contact Detail:
AJM Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have a lead on a Field Service Engineer role that’s perfect for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain why you’re the best fit for the job. Highlight your experience and how you can enhance their customer service.
✨Tip Number 3
Don’t shy away from following up! After an interview or a networking event, drop a quick message to thank them for their time and reiterate your interest. It shows enthusiasm and keeps you on their radar.
✨Tip Number 4
Apply through our website! We’ve got all the latest roles listed there, and it’s the best way to ensure your application gets seen. Plus, you’ll be part of a team that values innovation and care!
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Service Engineer role. Highlight any relevant mechanical or maintenance experience, and don’t forget to mention your customer service skills!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your values align with AJM Healthcare’s mission of providing user-centric care. Keep it friendly and professional.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. This will show us that you have the resilience and empathy we’re looking for in a Field Service Engineer.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at AJM Healthcare
✨Know Your Stuff
Make sure you understand the role of a Field Service Engineer and the specific responsibilities involved, like wheelchair maintenance and customer service. Brush up on your technical knowledge and be ready to discuss how your experience aligns with the job requirements.
✨Show Empathy and Resilience
Since this role involves working closely with patients, it's crucial to demonstrate your empathic nature. Prepare examples from your past experiences where you've gone the extra mile for customers or handled challenging situations with care and professionalism.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and technical know-how. Think about scenarios where you had to troubleshoot issues or perform repairs under pressure, and be ready to explain your thought process during those times.
✨Understand Compliance and Safety
Familiarise yourself with PPE regulations and infection control processes relevant to the healthcare environment. Be prepared to discuss how you ensure safety in your work, as this will show your commitment to maintaining high standards in patient care.