At a Glance
- Tasks: Support operations with admin tasks, customer service, and logistics.
- Company: Join SeaWide Express, a leader in ocean and inland transportation.
- Benefits: Gain hands-on experience in a dynamic, multicultural team.
- Other info: Opportunities for growth and learning in a fast-paced environment.
- Why this job: Be part of a company known for quality and exceptional customer service.
- Qualifications: Bachelor’s degree or equivalent experience; 1-3 years in transport/logistics is a plus.
The predicted salary is between 28000 - 35000 £ per year.
SeaWide Express is an LTL transportation company with a rich background and extensive experience in providing ocean transportation services, inland transportation services, shipment consolidation services and reliable no-nonsense cargo services between the world, Hawaii, and Alaska. SeaWide Express leverages its parent company’s 40 plus years of ocean transportation experience to provide “Smart” transportation solutions to the Hawaii and Alaska markets. We are known for our quality, consistency, and exceptional customer service, from origin to destination. As a unified, multi-cultural team, we provide the most efficient and competitive transportation solutions for our customers worldwide.
We are looking for a dynamic transportation professional to join our operations team in the role of Operations Support. The Operations Support candidate will perform critical administrative, operations, and customer service duties including business set-up, company and customer communications, web administration, commercial interface, and logistics support.
Key Responsibilities:
- Administrative Duties:
- Prepares and edits written communications
- Prepares reports & presentations
- Organizes and maintains customer files/ records
- Plans and schedules meetings and appointments
- Shipment quoting & data entry
- Customer Service:
- Handles customer calls and inquiries
- Provides sales support
- Contacts customers directly
- Provides rate quotes
- Operations:
- Interacts with other vendors
- Efficiently handles customer load transactions including tracking/tracing and invoicing
Education & Experience:
- Bachelor’s Degree or equivalent experience
- 1 to 3 years of experience in transportation, logistics, or trucking industry is a plus
Essential Skills:
To be successful in this role the ideal candidate should be:
- Detail-Oriented and multi-tasking
- Communication and strong customer service skills
- Ability to be proactive and follow through on all duties
- Adaptable and willing to learn new parts of the business
- Advanced proficiency in Microsoft Office - Excel is your best friend!
SeaWide Express: Operations Support in Washington employer: AJC International, Inc.
SeaWide Express is an exceptional employer that values its employees by fostering a supportive and inclusive work culture. With a strong emphasis on professional growth, team members are encouraged to develop their skills in the dynamic transportation industry while enjoying the benefits of working in a company known for its commitment to quality and customer service. Located in a vibrant area, employees can take advantage of unique opportunities to engage with a diverse clientele and contribute to meaningful logistics solutions for Hawaii and Alaska.
