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For Companies At a Glance
- Tasks: Provide friendly customer service and maintain a clean front-of-house area.
- Company: Join AJW, a global team shaping the future of aviation.
- Benefits: Enjoy a fun team budget, LinkedIn Learning access, and private healthcare.
- Why this job: Be part of an innovative, supportive workplace where you can grow and thrive.
- Qualifications: Friendly attitude and willingness to learn; experience is a plus but not essential.
- Other info: Flexible working hours and opportunities for community involvement.
The predicted salary is between 11 - 16 £ per hour.
The opportunity
We are looking for a friendly, proactive Front of House Assistant to join our team. This role is ideal for someone who enjoys working in a fast‑paced environment, takes pride in great customer service, and thrives as part of a supportive team.
Hours: Monday-Thursday 08:30-1:30 & Sunday 2hrs flexible
- Provide friendly, efficient customer service at the till point and during food service.
- Maintain excellent presentation and cleanliness across the front‑of‑house area.
- Assist with topping up stock, ensuring displays, counters, and self‑serve areas are always well stocked.
- Support basic stock tracking and reporting tasks under the guidance of the Front of House Supervisor.
- Carry out routine cleaning duties in line with food safety and hygiene standards.
- Follow company HACCP procedures and maintain good food safety practices at all times.
- Work collaboratively with the Front of House Supervisor and wider team to deliver a smooth and consistent service.
- Build positive rapport with customers, ensuring a welcoming and professional environment.
About you
You are friendly, hardworking, and committed to delivering excellent service. You enjoy being part of a team and bring a positive, can‑do attitude to every shift. While previous catering or customer service experience is an advantage, it’s not essential — enthusiasm, reliability, and a willingness to learn are what matter most.
Why join us?
We are AJW. We connect, supply, and deliver. We’re proud to be part of an industry that connects the world. At AJW, we’re more than just a business—we’re a global team shaping the future of aviation. We connect, supply, and deliver to keep the world moving, and we invest in the people who make it happen. When you join us, you’ll be part of an innovative, supportive, and inclusive workplace where you can grow and thrive.
- A team fun budget to bring colleagues together.
- Free access to LinkedIn Learning to support your development.
- Opportunities to take part in charity events, volunteering, and community projects.
- A modern office with an onsite gym, bike-to-work scheme, and a great restaurant.
- A discretionary bonus and private healthcare.
- Relocation support if you’re moving closer to our HQ.
We encourage five days a week in the office to strengthen teamwork, collaboration, and development. However, we understand personal circumstances vary, and we support flexibility where needed. Some roles may require more in-office presence to meet business needs, but we’re committed to finding the right balance for our team.
Front of House Assistant (PartTime) in Horsham employer: AJ Walter Aviation
Contact Detail:
AJ Walter Aviation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant (PartTime) in Horsham
✨Tip Number 1
Get to know the company! Before your interview, check out AJW's website and social media. Understanding their values and culture will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you provided excellent service or handled a tough situation. This will help you shine during the interview.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions matter, and looking the part shows you’re serious about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House Assistant (PartTime) in Horsham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and proactive nature shine through! We want to see your enthusiasm for customer service and teamwork, so don’t be shy about sharing a bit about yourself.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Front of House Assistant role. Mention any relevant experience, even if it’s not in catering, and show us why you’d be a great fit!
Keep It Clear and Concise: We appreciate a straightforward application. Keep your language clear and to the point, making it easy for us to see your qualifications and enthusiasm without wading through too much fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with our team.
How to prepare for a job interview at AJ Walter Aviation
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Front of House Assistant entails. Familiarise yourself with the key responsibilities like providing excellent customer service and maintaining cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about customer interaction, be prepared to demonstrate your friendly and proactive attitude. Think of examples from your past experiences where you've provided great service or worked well in a team. This will highlight your suitability for the fast-paced environment they’re looking for.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you take pride in your work, which is essential for a Front of House position. Plus, it sets a positive tone for the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they ensure a supportive work environment. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
