Education Account Manager

Education Account Manager | IT Managed Services

Location: Reigate (Hybrid)

Salary: Up to £45,000 + Double OTE

Benefits: Car Allowance or Company Car + Perks

The Client

We're working with a rapidly growing IT Managed Services Group, on an ambitious mission to deliver cutting-edge technology solutions that truly transform education. Partnering with leading secondary schools and Multi-Academy Trusts, they offer fully managed ICT services, cloud technologies, and bespoke education-focused solutions to drive digital excellence in the classroom.

The Role

We're on the lookout for a passionate and experienced Account Manager to help elevate customer relationships and ensure sustained ICT success in the education space.

As an Education Account Manager , you'll be the trusted advisor for school and trust clients – nurturing relationships, aligning technical solutions with educational outcomes, and driving mutual growth.

Key Responsibilities

• Act as the main point of contact for clients, building trusted and enduring relationships.
• Develop tailored account plans and growth strategies for each educational partner.
• Collaborate with internal teams (sales, marketing, technical) to deliver integrated solutions.
• Support contract renewals, service agreements, and procurement strategies.
• Keep up to date on tech trends in education and identify new value-adding opportunities.
• Track client satisfaction and proactively solve issues before they escalate.
• Manage budgets and help ensure projects are delivered on time and within scope.
• Be a passionate advocate for both the client and company's brand values.

What We're Looking For

• 3+ years' experience in a similar Account Manager role, ideally within an MSP.
• Strong grasp of the education technology landscape and client needs.
• Proven ability to grow existing business – no cold calling here!
• Excellent communication, planning and relationship-building skills.
• A customer-first mindset with the ability to manage multiple priorities.
• Passion for using tech to make a difference in education