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For Companies At a Glance
- Tasks: Support access control and ID card services while ensuring smooth operations across multiple sites.
- Company: Join a dynamic team focused on technical security systems and customer service excellence.
- Benefits: Enjoy a full-time role with potential for flexible working and valuable experience.
- Why this job: Be part of a vital team that enhances security and efficiency in a fast-paced environment.
- Qualifications: Strong customer service skills, attention to detail, and good IT proficiency are essential.
- Other info: This is a 6-month fixed-term position perfect for those looking to gain hands-on experience.
The predicted salary is between 30000 - 42000 £ per year.
We’re looking for an organised and customer-focused Technical Services Administrator to support the smooth operation of access control, ID card services, and technical security systems across multiple sites.
Key Responsibilities
- Administer access control systems and ID card production
- Coordinate with IT, operations, and facilities teams to manage security access for staff, students, and contractors
- Support the maintenance and regular testing of alarms and other technical security systems
- Assist with locks and keys service, including ordering, distribution, and record-keeping
- Handle data securely in line with current legislation and internal policies
- Deliver excellent customer service and respond to high volumes of queries efficiently
- Work across multiple locations with flexibility and professionalism
About You
- Strong customer service experience with excellent communication and interpersonal skills
- High level of organisation and attention to detail
- Good IT skills, especially in Microsoft Office
- Able to work independently and as part of a team
- Flexible, proactive, and committed to delivering high standards
- Experience with access control systems is desirable
This is a great opportunity for someone who thrives in a technical and service-focused environment. You’ll play a vital role in supporting secure and efficient operations across our facilities.
Technical Services Administrator employer: AJ Catering Staff
Contact Detail:
AJ Catering Staff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Administrator
✨Tip Number 1
Familiarise yourself with access control systems and technical security protocols. Understanding the basics of these systems will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills by practising responses to common queries related to access control and ID card services. Being able to articulate how you would handle specific situations can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Demonstrate your organisational skills by preparing a list of relevant experiences that showcase your attention to detail and ability to manage multiple tasks. This will help you convey your suitability for the role effectively.
We think you need these skills to ace Technical Services Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and technical administration. Emphasise any previous roles where you managed access control systems or worked with IT and facilities teams.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the responsibilities listed. Mention specific examples of how you've delivered excellent customer service and handled technical systems in the past.
Highlight Relevant Skills: Clearly outline your IT skills, particularly with Microsoft Office, and any experience with access control systems. Use bullet points to make these stand out and ensure they are easy to read.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at AJ Catering Staff
✨Showcase Your Customer Service Skills
Since the role requires strong customer service experience, be prepared to share specific examples of how you've successfully handled customer queries in the past. Highlight your communication skills and how you ensure a positive experience for users.
✨Demonstrate Organisational Skills
The job demands a high level of organisation and attention to detail. Bring up instances where you've managed multiple tasks or projects simultaneously, and explain how you prioritised effectively to meet deadlines.
✨Familiarise Yourself with Technical Systems
If you have experience with access control systems or technical security systems, make sure to discuss this during the interview. If not, do some research on common systems used in the industry to show your willingness to learn and adapt.
✨Prepare for Teamwork Scenarios
As the role involves working with various teams, be ready to discuss your experiences in collaborative environments. Share examples of how you've worked independently as well as part of a team to achieve common goals.
