Events Manager

We are looking to appoint an experienced and dynamic Events Manager with a proven track record in client engagement and event management to join our exciting and friendly Conference and Events team. Responsibilities: * Planning multiple events simultaneously throughout the year over two venues * Be first point of contact for all enquiries (conference, events, meeting bookings), handling these enquiries in a prompt and professional manner, ensuring accuracy and attention to detail * Creating event proposals which fit client requirements and presenting proposals in a timely manner. * Overseeing large complex event planning and execution, ensuring seamless coordination and delivery * Managing client site visits and upsell venue where possible (extra meeting space, dinners etc) * Creating contracts for client detailing specific requirements for event * Developing an understanding of the client’s objectives and ensuring event delivery is aligned * Producing and maintain a timeline for each event ensuring that the onsite events run accordingly considering change-overs * Ensuring all relevant stakeholders/key teams are well briefed in relation to all event logistics and ensure that the delivery instructions are clear and do not affect or compromise other priorities * Generating deposit invoices for event for payment before client arrives * Organising 1-to-1 meetings with client in run up to event to prepare final details * Obtaining final numbers by deadline and notify all departments * Collecting wine, menu and any dietary requirements in timely manner for departments to order supplies/organise staff rotas * Maintain a harmonious working relationship with internal and external vendors/suppliers. Co-ordinating any outside vendors/entertainment, including catering, photographers, music, performers, guest speakers etc * Managing effective relationships with key personnel to ensure support for events/conferences throughout * Building strong relationships with organisers and encourage regular visits to the facility * Communicating with internal team on room set up, catering, cleaning, and AV requirements, knowing when to pass the event to the next team * Using initiative and creative thinking to improve client event journey * Overseeing events on the day of, including problem-solving, welcoming guests, directing event set-up, communicating with staff, and organising external vendors * Meet and greet client, making sure all meeting space is in correct order before their arrival * Taking on feedback and client concerns and adjusting accordingly * Closing off an account with final meeting with organiser, following up on any comments or improvements with Domestic Teams * Evaluating event outcomes and implementing improvements for future events * Providing accurate feedback on client experience and events (and appropriately sharing) as well as supporting other team members, where necessary * Keeping forecast up to date for Head of Sales reporting * Researching new social media channels and trends to keep college up to date * With other team members, attend/exhibit at National and International Trade shows